Job Title

Senior Manager, Pharmacy OperationsSudbury, ONIntroductionWe are hiring a Senior Manager, Pharmacy Operations for one of life sciences clients, within the long-term care pharmacy space, based in Sudbury, Ontario.ResponsibilitiesLead and motivate the team to achieve aggressive operational/performance goals for the site and develop organizational talent.Provide effective leadership around managing and implementing change and consistently meet or exceed performance objectives.Improve workforce utilization within existing departments and processes. Schedule stability that allows for maximum return on efficiencies.Ability to delegate responsibility and create a culture of teamwork, to promote continuous improvement and open communication where all employees become more engaged to better the entire organizationPositively communicates business processes, vision and strategy to all employees and is seen and acts as a leader locallyAssess team and colleague capabilities and provide/aid in coaching to create a culture of continuous process and performance developmentAlign operational performance goals for the site and conduct regular staff meetings to address concernsConduct three-month and annual performance appraisals and wage reviews in consultation with the Human Resources department.Engage in proactive recruitment efforts based on current and foreseeable staffing requirements and ensure proper orientation and training is provided for new hires.Work with Human Resources to administer work policies and procedures, including attendance, breaks, vacations, incident reports, conflicts, sick leave, and leaves of absence.Ensure staff understand and adhere to company policies and, if necessary, take appropriate action for any violations.Ensure staff present a professional image and provide friendly customer service to foster relationship buildingOverall accountability for the day-to-day management of pharmacy operationsOverall accountability for all provincial and federal requirements and regulationsAchieve established plans and budgetsEnsure prescriptions are processed in accordance with professional and legal requirements.Ensure appropriate billing processes to minimize third party payor audit riskEnsure patient/resident confidentiality and privacy is protected.Ensure narcotics and controlled drugs are properly received, dispensed, recorded, reconciled and reported.Maintain adequate inventory levels of all pharmaceuticals using inventory control systems to guard against out of stocks or overstocks.Ensure proper storage and security of pharmaceuticals.Monitor expired inventory and ensure proper handling of these items to minimize financial lossMaintain proper patient records according to regulationsEnsure invoices/packing slips are checked prior to forwarding to Accounts Payable.Conduct quarterly Site Certification Audits to ensure adherence to regulatory and standard process requirementsRecommend, implement, and drive continuous improvement, activities through implementation of change management process, and standard methodologiesResponsible for ongoing safety and efficacy of all finished products as well as the implementation and respect ofHealth and Safety policy and requirementsMaintain adequate operations and office supplies.Handles issues around risk management, shipment delays and customer dissatisfaction to prevent difficult situations from happening in the futureRegularly conduct review of Profit and Loss Statement; focusing on Revenue, Gross Profit, Business expenses and bottom line business profitability to ensure they meet and exceed budgeted plans.Responsible for developing and implementing business action plans to meet the company goals and developing corrective action plans based on deficiencies identified in Profit and Loss statementsParticipate in developing budgets for operations requirements, including material, labour, and equipmentWork to improve gross margins and proper product pricingBuilding and leading diverse teams that foster a workplace of inclusiveness and belongingRequirementsProvincial Pharmacist license in good standing5+ years management experience within operationsLong-term care pharmacy experience is a definite assetExcellent interpersonal & leadership skills, including experience building and developing, and motivating high-quality teamsStrong leadership skills, demonstrated ability to managing others while adhering to organization values and policiesComfortable in dealing with ambiguity; ability to manage multiple priorities in a regulated environment.Strong relationship building capabilities and capacity to work in a fast paced, multiple project environmentExcellent interpersonal and customer service skillsExcellent organizational and multi-tasking skillsAbility to delegate responsibilityGreat teammate and leadership skillsWhat We OfferWhy apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. Well get you going while you get on with the job.About UsBrunel has a reputation for working with some of the best in the business. Thats what we continually strive for. Over 45 years, weve created a global network of interesting clients and talented individuals working together through a vast array of services.