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Overview Job Title: Full Time Sales Associate Reports To: Store Manager Location: Woodgrove Shopping Centre, Nanaimo BC Salary: $17.85/hr + commission Requirements: 32-40hr/week availability We are actively hiring for this position. About WOW! mobile boutique We provide a personalized wireless retail experience, representing Canadas top wireless carriers. Our team focuses on a customer-centric approach with unbiased advice and a broad selection of devices and accessories. What you will accomplish: Actively engage mall shoppers and follow each step of our sales process Network consistently to create and maintain a list of prospective clients using our CRM tool Generate awareness in a mall environment as an ambassador for WOW! and the brands we represent Deliver on our brand promise with personalized, unbiased advice Achieve key business metrics and provide a best-in-class customer experience Participate in coaching conversations and manage inventory receipt, signing, and security Follow merchandising and daily store cleanliness standards Complete daily operations tasks (e.g., opening & closing the kiosk) Complete required training modules and stay current on promotions, products, services and policies Follow policies and procedures with integrity Manage cash, POS, and inventory systems Availability to work during mall hours (evenings and weekends) based on operational needs Handle multiple priorities with urgency and adapt to a fast-paced environment What were looking for: Be Ready Initiate conversations with mall traffic Adapt in a fast-paced environment Be Real Be genuine Approach each customer in a personalized way Be Great Invest in personal and professional growth; openness to feedback and coaching Retail or hospitality experience with a POS system Availability for mall hours including evenings and weekends Wireless retail or commission sales experience is a plus What we offer: Full-time hours (32-40 hrs/week) Competitive salary with uncapped commission 50% discount on monthly wireless plan Rewards & recognition based on performance Group benefits package Dedicated training and coaching to help you reach goals Physical job requirements: Ability to lift 30-50 pounds Ability to stand for extended periods Alternative job titles Wireless Sales Associate Mobile Phone Sales Associate Salesperson/Sales Associate Sales Representative Mobile Phone Specialist Hiring process: Application review with AI-assisted screening followed by human evaluation Two interview stages: initial interview (phone or virtual) and an in-person Store Visit Background check in accordance with applicable laws We are committed to an inclusive and equitable hiring experience and encourage all qualified candidates to apply. WOW! mobile boutique is a multi-carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. We have kiosks in multiple locations across Canada. We are an equal opportunity employer and celebrate diversity; we promote an inclusive environment for all employees. During recruitment, all applicants may be required to consent to criminal background checks. Great Place to Work WOW! mobile boutique is a certified Great Place to Work in Canada, recognized among Canadas top employers for trust, pride, and camaraderie. #J-18808-Ljbffr