Job Title

A well-established wireless retail organization is appointing a Head of Retail Operations to lead field execution, carrier coordination, and performance optimization across its store network. This role requires a pragmatic leader who is comfortable driving activity, enforcing standards, and ensuring carrier programs are executed as intended . Scope of Role Act as the central point of coordination with the carrier partner Ensure seamless rollout of promotions, programs, and initiatives Drive store-level productivity, including proactive sales outreach Lead operational reviews and performance improvement plans Implement consistent operating rhythms across all locations Ensure alignment with carrier compliance and reporting expectations Required Background Leadership experience within a major Canadian wireless carrier environment Proven multi-location retail operations exposure Results-focused, field-oriented leadership style Location: Metro Vancouver / Delta (on-site leadership role) #J-18808-Ljbffr