Job Title

Overview Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, ''''better-for-you'''' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun. Were on an ambitious mission to double our business by 2027, and we invite talented individuals to help us reach new heights. Learn more about us at www.riversidenaturalfoods.com. Position Summary/Objective The position ensures successful ongoing improvement of Riversides Food Safety and Quality Assurance System by providing leadership through strong knowledge and experience of managing food safety and quality incidents, conducting root cause analysis, risk assessment, CAPA program and meeting food safety and quality targets. You will be responsible for initiatives to enhance the food safety and quality performance of products and processes within Riverside Natural Foods Ltd. Our team is passionate about Riversides values and purpose, solving problems, food safety, quality (delighting our consumers) and always leading with a continuous improvement mindset. Primary Responsibilities Demonstrate and uphold Riverside Natural Foods core values. Manage food safety and quality incidents (investigations, root cause analysis, data collection, etc.), including consumer and customer complaints, product holds, internal non-conformances to ensure product safety and quality. Lead investigation and root cause analysis to identify issues affecting food safety and quality of products and processes; place necessary products on hold in SAP systems. Review and analyze data from food safety records and quality verification checks to identify trends and areas for improvement and implement corrective action. Lead cross-functional teams to identify opportunities for food safety and quality improvement by addressing root causes, writing incident reports, and ensuring comprehensive action plans are implemented and completed to prevent future issues. Collaborate with Production, Sanitation, Maintenance, Engineering, Facility, R&D and other departments to implement and sustain food safety and quality improvement initiatives. Ensure consistent execution of current Food Safety and Quality Management Programs, internal procedures, and compliance with BRC requirements. Establish, develop, implement and monitor food safety and quality improvement strategies, plans and KPIs aligned with organizational goals; communicate and report progress to stakeholders. Use statistical methods, data analysis and sampling plans to track product and process performance; identify specifications, build run charts, and create control charts in collaboration with R&D and production teams. Develop, update and implement improvement policies and procedures and Food Safety and Quality plans. Identify training opportunities and ensure employees are trained in food safety and quality improvement methodologies and tools (e.g., root cause analysis, hazard analysis, risk assessment, CAPA). Promote a culture of excellence and continuous improvement across the organization. Develop innovative solutions to food safety and quality issues and provide status reports on improvement projects to senior leadership. Comfortable working across different shifts when needed. Maintain a positive, constructive work atmosphere. Other duties as assigned to support the execution of FSQA programs. Reporting Relationship Reports directly to the plant FSQA Leader. Plant FSQA leaders report to corporate. There are no direct reports. Education & Qualifications Diploma or degree in Engineering, Food Science and Technology, Chemistry, Microbiology, pharmaceutical or related disciplines. A minimum of 5 years of FSQA experience in food manufacturing and relevant food safety and quality programs in similar roles (Quality improvement, continuous improvement, process improvement). Experience with highly automated food manufacturing lines for continuous and batch processes. Strong understanding of hazards analysis, HACCP, GMPs, FM prevention, microbiology, pest control and other food safety related programs. Lean Six Sigma - Green Belt certification and experience in a quality improvement environment with demonstrated project application on production sites. Strong understanding of statistics, product sampling standards/programs and SPC; experience with SPC tools such as Minitab. Understanding of commercialization processes, food safety and quality attributes and their impact. Experience in investigation processes, root cause analysis methodologies and corrective action plans (CAPA). Skills & Abilities Persuasive and assertive while also collaborative with diverse teams. Exceptional time management, organizational and implementation skills. Self-starter with initiative and adaptability. Strong interpersonal and communication skills with follow-through. Analytical with problem-identification and problem-solving capabilities; detail-oriented. Passionate and curious with a positive attitude and desire to learn. Respect for Riversides Core Values in a rapidly changing environment. Note: This role is a new vacancy. Salary Range: $85,000 CAD - $95,000 CAD At Riverside, we are committed to transparency and fairness in compensation and job posting practices. The range above reflects target compensation at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity. What We Expect Values-led: Youll be part of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a sense of fun. Unparalleled experiences and opportunities: Help shape what Riverside will offer the world in the future; roll up your sleeves and build processes as needed. Access to everyone: We are a flat organization with open access to leadership and staff alike; speak up and share ideas. Personal development: We support your growth and provide training and tools to progress. Gratitude: We value and appreciate you as part of the team. What We Offer Values-led culture with alignment to our mission and ethics. Courageous determination and resourcefulness in a rapidly growing family business. Humility and respect across a collaborative environment. Continuous improvement mindset and opportunities to learn from mistakes. Benefits Comprehensive benefits program. RRSP/401(k) matching and Profit Sharing eligible. Employee Resource Groups supporting mental health, sustainability, diversity, women, and LGBTQ+ rights. Riverside University and Tuition Reimbursement programs. Open concept work environment aligned with our values. How To Apply If you have the commitment to excellence, please submit your resume to careers(AT)riversidenaturals.com with the job title in the subject line or use the apply button. Riverside Natural Foods Ltd. is committed to an inclusive and accessible environment. If you require accommodations during the interview process, please let us know when you apply. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Disclaimer: All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams. We may use technology-assisted tools to support the review and assessment of applications. These tools do not make final hiring decisions. #J-18808-Ljbffr