Job Title

GUEST EXPERIENCE MANAGER Create a welcoming, detail-driven retail space where every visit feels like a moment of escape. Our chocolate is crafted with precision and design. Our service should feel the same. Were looking for a Guest Experience Manager who thrives in hospitality, is confident under pressure, and knows how to lead a team with warmth and structure. Youll be responsible for everything from retail operations and guest experience to team development and daily rhythm. This is a job for someone who sees the art in service and who brings clarity, composure, and care to every moment. A background in hospitality or boutique retail (23 years min.) Leadership thats confident, calm, and clear Operational sharpness you know how to schedule, restock, and delegate A guest-first mindset you love making people feel seen, not just served #J-18808-Ljbffr