About CookUnity Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industrys best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, youve found the right job posting. The Role Were looking for a Senior Product Manager, Personalization to lead the product vision, strategy, and execution of our nextgen personalization systems across menu ranking, recommendations, search, predictive preferences, and adaptive UI. This role will own the personalization engine across the entire eater journeyfrom week1 onboarding through longterm engagementand will work crossfunctionally with ML, engineering, data science, design, and our culinary teams to build a highly adaptive, chefdriven food experience. Youll go deep into understanding eater behaviors, intent signals, and food preferences, and translate them into a scalable personalization roadmap that meaningfully lifts retention, conversion, and LTV. Our users make hundreds of microdecisions every week; the goal is to simplify all of them. What Youll Do Define & Drive Product Strategy Own the endtoend personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences. Build a unified personalization strategy that spans discovery, ordering, search, and postorder experiences. Translate customer insights and behavioral data into frameworks for personalized ordering journeys across weekly menus. Ship HighImpact Personalization Features Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces. Launch new MLpowered featurese.g., personalized ranking, contextual suggestion surfaces, foodintent clustering, dietary preference modeling, and personalizationaware UX. Drive experimentation, A/B testing, and offline/online model evaluation frameworks to measure lift rigorously. Deeply Understand Customer Behavior Develop a sophisticated understanding of eater behavior patterns, including earlyweek ordering signals, cuisine preferences, dietary constraints, and longterm engagement drivers. Work closely with Data Science to identify behavioral segments, affinity clusters, and downstream retention impacts. CrossFunctional Leadership Partner with Design to craft highly intuitive and adaptive user experiences (e.g., adaptive homepages, personalized filters, you might love, orderagain flows). Work with Chefs and Culinary to incorporate menu diversity, cuisine metadata, and ingredientlevel signals into personalized experiences. Collaborate with Growth, CRM, and Marketplace teams to personalize acquisition, onboarding, and reactivation journeys. Drive Measurable Business Impact Improve core funnel metrics (CVR, addtocart rate, search success rate). Lift order retention, order frequency, and net AOV for all eater segments. Increase longterm revenue and reduce decision friction for customers navigating a large menu. You Are Experienced in MLpowered product development, ranking algorithms, recommendations systems, or personalization platforms. Analytical, systemsoriented, and comfortable with experimentation frameworks, model evaluation, and user behavior analytics. Skilled at simplifying complex technical problems into usercentric solutions. Excited by the challenge of turning a large, dynamic food catalog into a highly personalized weekly experience. Collaborative, decisive, and able to partner tightly with Engineering, ML, Design, and crossfunctional product groups. Customerobsessed and eager to understand why users choose the meals they doand how to anticipate their next choice. Qualifications 7+ years of product management experience, including at least 4+ years working on personalization, search, recommendations, ML/AI products, or similar domains. Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance, ranking, and experimentation approaches. Proven ability to drive complex products from concept to launch in fastpaced environments. Experience with A/B testing platforms, online metrics, offline model evaluation, and datadriven decision making. Strong user experience instincts with a track record of collaborating closely with design. Excellent communication skills and ability to influence stakeholders at all levels. Why Join Us Build the core engine behind the future of personalized food. Own a deeply impactful part of the product that directly influences customer happiness and longterm retention. Collaborate with a worldclass team of engineers, data scientists, designers, and chefs. Work in a fastgrowing, chefdriven marketplace experiencing rapid expansion across the U.S. and Canada. Competitive compensation, equity package, and benefits. Learn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what were looking for, we invite you to explore: CookUnity''''s Leadership Principles The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, wed love to connect! Benefits Health Insurance coverage (Canada Life) Flexible Paid Time Off 5year Sabbatical: After 5 years with CookUnity, you get a 4week paid sabbatical Paid Family leave. Compassionate Leave: 35 days each time the need arises A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly. Wellness perks: fitness subsidies to build a healthy lifestyle Personalized Spanish coach Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $150,000 $180,000 USD Equal Opportunity Employer CookUnity is an Equal Opportunity Employer . We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. Safety Notice to Candidates A quick note for all candidates Weve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously sometimes, as part of our process, we may ask for a brief proof of humanity to confirm that were connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com Our recruiters are real people and easy to verify. You can always find them on LinkedIn with verified profiles. If youre unsure, feel free to reach out to us on our official LinkedIn Company Page. We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) never WhatsApp, Telegram, or SMS. Well never ask for payment or personal financial details. If anyone does, please dont share any information and let us know right away. If something ever feels off or youre unsure about a message, wed much rather you doublecheck. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity and we care about keeping your experience (and safety) as genuine as possible. #J-18808-Ljbffr
Job Title
Senior Product Manager, Personalization