Job Title

Join a top employer and advance your career. Aplin has partnered with a company in Regina to hire a Warranty Coordinator for a Term to Hireposition!This role requires a high level of patience, a knack for coordination, and a smart, inquisitive approach to problem-solving. Your skill in uncovering key details on service calls helps avoid unnecessary follow-ups, keeping clients happy and technicians on their toes. If youre proactive, unafraid to ask the right questions, and enjoy working in a dynamic, detail-driven environment, this opportunity could be the perfect fit.Responsibilities:Handle incoming service calls, demonstrating a genuine curiosity to understand the root of each issueSchedule service, warranty calls, and installations as needed, aligning technician certifications with site requirementsCarefully review and approve technician timesheets for accuracy before processingCoordinate certifications and book training sessions for technicians as necessaryOpen and complete work orders, sourcing necessary materials and equipmentObtain PO or credit card information from customers prior to dispatching techniciansEnsure all necessary paperwork is distributed to technicians, parts departments, and warehouse staffMaintain communication with customers and technicians, providing timely updates on service statusReview field paperwork and complete entry of parts and job notes into open work ordersOther operational responsibilities as assigned by the Field Operations ManagerQualifications:Outstanding customer service skills with a high degree of curiosity and problem-solving abilityExceptional communication and listening skills; always ready to clarify details until fully understoodStrong attention to detail and organizational skillsAbility to manage multiple tasks, handle stress effectively, and resolve conflicts diplomaticallyTech-savvy, with the ability to navigate relevant software and systems efficientlyCapable of working well within a team and independentlySalary range: $55,000-$60,000At Aplin together with our brands CompuStaff and Impact Recruitment we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.