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Job Title


Clinical Specialist, Digital Services Enablement (French & English)


Company : Vantive Health LLC


Location : Mississauga, Peel Region


Created : 2026-03-07


Job Type : Full Time


Job Description

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and dont settle for the mediocre. Each of us is driven to help improve patients lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your Role: The Clinical Support Nurse PD Telecare is a Registered Nurse specializing in Peritoneal Dialysis (PD) who provides clinical oversight, remote patient monitoring, and operational support through the PD Telecare program. This nurse plays a critical role in optimizing outcomes for patients performing PD at home by monitoring therapy data, identifying clinical concerns, coordinating follow-up with PD program nurses, and ensuring that patientcentred, evidencebased care is maintained across all virtual channels. Working collaboratively with PD program nurses, the PD Telecare Nurse supports timely intervention, data integrity, and consistent communication to ensure safe, effective, and highquality home dialysis management. What you'll be doing: Remote Patient Monitoring and Clinical Support Review and interpret Remote Patient Management (RPM) data daily to monitor patient adherence, catheter health indicators, and cycler alarms that may affect therapy outcomes. Identify trends or concerns in therapy data and elevate findings to the PD program nurses according to established clinical pathways. Support PD program nurses by documenting assessments, recommendations, and followup actions in accordance with privacy and clinical documentation standards. Participate in data reviews and discussions with PD program nurses to ensure continuity of care and appropriate clinical response. Virtual Care Coordination Serve as a clinical liaison within PD Telecare, maintaining consistent communication with PD program nurses to coordinate data review, followup actions, and escalations. Ensure all patient information, alerts, and escalations within the PD Telecare system are accurately documented and actioned in a timely manner. Conduct the initial communication call with the PD program nurses to establish parameters for communication, the cadence of checkins, and expectations for how ongoing collaboration and escalation will occur. Contribute to continuous improvement of Telecare workflows, escalation tools, and digital resources that enhance efficiency and patient safety. Quality, Reporting, and Trend Analysis Track and report key performance indicators, including treatment adherence rates, catheterrelated complications, and alarm resolution metrics. Analyze recurring trends and collaborate with PD program nurses to develop targeted improvement strategies. Identify opportunities to optimize Telecare escalation protocols, ensuring timely and effective clinical followup by PD program nurses. Conduct documentation and process audits to verify alignment with Canadian renal nursing standards and internal quality expectations. Education and Professional Development Develop and maintain PD Telecare training materials for internal staff and PD program nurses, focusing on adherence monitoring, alarm interpretation, and catheterhealth reporting. Support onboarding and mentorship of new Telecare team members in PD data review, escalation processes, and communication protocols. Maintain current knowledge of Peritoneal Dialysis guidelines, ISPD standards, and Canadian homedialysis practices relevant to Telecare operations. Collaboration and System Support Collaborate closely with PD program nurses to ensure Telecare data and alerts are reviewed and acted upon in a timely, consistent manner. Maintain and update internal Telecare resources, SOPs, SharePoint tools, and clinical support templates. Contribute to crossfunctional initiatives, including quality improvement projects, regional Telecare expansions, and Telecare analytics reporting. What you'll bring: Bachelor of Science in Nursing (BScN) or equivalent 24 years of experience in Peritoneal Dialysis, Home Dialysis, or Telehealth Nursing Registered Nurse (RN) in good standing with a Canadian provincial regulatory body (e.g., CNO, BCCNM, OIIQ). Bilingual (English and French). Demonstrated knowledge of APD therapy and cycler troubleshooting Experience with Remote Patient Management systems, telehealth platforms, or virtualcare coordination. Strong analytical and criticalthinking skills with the ability to interpret patient data and identify clinical priorities. Excellent communication and documentation skills, adaptable to both virtual and inperson collaboration. Ability to work independently, manage multiple priorities, and contribute to a culture of quality and innovation. Nice to have: Certification in Nephrology Nursing (CNeph(C)) Prior experience with clinical data analysis, remote monitoring, or patient support programs Number of openings: 2 Work set up: Remote Existing Opening: Yes We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $68,000 to $85,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Votre rle : Linfirmier(re) de soutien clinique Tlsoins DP est un(e) infirmier(re) autoris(e) spcialis(e) en dialyse pritonale (DP), responsable de la supervision clinique, de la surveillance distance des patients et du soutien oprationnel dans le cadre du programme Tlsoins DP. Ce rle est essentiel pour optimiser les rsultats des patients effectuant leur DP domicile en surveillant les donnes de traitement, en identifiant les proccupations cliniques, en coordonnant les suivis avec les infirmier(re)s du programme de DP, et en garantissant une approche de soins virtuelle fonde sur les donnes probantes et centre sur le patient. En collaboration avec les infirmier(re)s du programme de DP, linfirmier(re) Tlsoins DP soutient la rapidit des interventions, lintgrit des donnes et la cohrence des communications afin dassurer une gestion sre, efficace et de haute qualit de la dialyse domicile. Ce que vous ferez : Surveillance distance des patients et soutien clinique Examiner et interprter quotidiennement les donnes issues des systmes de Gestion Distance des Patients (RPM) afin de surveiller ladhsion des patients, les indicateurs de sant du cathter et les alarmes du cycleur pouvant affecter les rsultats du traitement. Identifier les tendances ou proccupations dans les donnes de traitement et transmettre les rsultats aux infirmier(re)s du programme de DP en suivant les cheminements cliniques tablis. Soutenir les infirmier(re)s du programme de DP en documentant les valuations, recommandations et actions de suivi conformment aux normes de confidentialit et de documentation clinique. Participer aux revues de donnes et discussions avec les infirmier(re)s du programme de DP pour assurer la continuit des soins et des interventions cliniques appropries. Coordination des soins virtuels Servir de liaison clinique au sein de Tlsoins DP, en maintenant des communications constantes avec les infirmier(re)s du programme pour coordonner les revues de donnes, actions de suivi et escalades. Sassurer que toutes les informations patient, alertes et escalades dans le systme Tlsoins DP sont documentes avec prcision et traites en temps opportun. Effectuer lappel initial de communication avec les infirmier(re)s du programme de DP afin dtablir les paramtres de communication, la frquence des suivis et les attentes concernant la collaboration continue et les escalades. Contribuer lamlioration continue des flux de travail de Tlsoins, des outils descalade et des ressources numriques pour amliorer lefficacit et la scurit des patients. Qualit, rapports et analyse des tendances Suivre et rapporter les indicateurs de performance cls, notamment les taux dadhrence au traitement, les complications lies au cathter et les mtriques de rsolution dalarmes. Analyser les tendances rcurrentes et collaborer avec les infirmier(re)s du programme de DP pour laborer des stratgies damlioration cibles. Identifier des opportunits doptimisation des protocoles descalade Tlsoins pour assurer un suivi clinique rapide et efficace. Raliser des audits de documentation et de processus afin de vrifier lalignement avec les normes canadiennes en soins infirmiers en nphrologie et les attentes internes en matire de qualit. Formation et dveloppement professionnel Dvelopper et maintenir la formation Tlsoins DP pour le personnel interne et les infirmier(re)s du programme, axe sur la surveillance de ladhrence, linterprtation des alarmes et les rapports sur la sant du cathter. Supporter lintgration et le mentorat des nouveaux membres de lquipe Tlsoins dans lexamen des donnes DP, les processus descalade et les protocoles de communication. Maintenir des connaissances jour sur les lignes directrices en dialyse pritonale, les normes ISPD et les pratiques canadiennes de dialyse domicile pertinentes aux oprations Tlsoins. Collaboration et soutien oprationnel Collaborer troitement avec les infirmier(re)s du programme de DP pour assurer que les donnes et alertes Tlsoins soient rvises et traites de manire rapide et cohrente. Maintenir et mettre jour les ressources internes Tlsoins, les SOP, les outils SharePoint et les modles de soutien clinique. Contribuer aux initiatives interfonctionnelles, y compris les projets damlioration de la qualit, les expansions rgionales de Tlsoins et les rapports analytiques Tlsoins. Ce que vous apportez : Baccalaurat en sciences infirmires (B.Sc.Inf.) ou quivalent 2 4 ans dexprience en dialyse pritonale, dialyse domicile ou soins infirmiers en tlsant Infirmier(re) autoris(e) en rgle auprs dun organisme provincial de rglementation (p. ex., OIIO, BCCNM, OIIQ) Bilinguisme (anglais et franais) Connaissance dmontre de la thrapie APD et du dpannage des cycleurs Exprience avec les systmes de Gestion Distance des Patients, les plateformes de tlsant ou la coordination de soins virtuels Solides comptences analytiques et en pense critique, capacit dinterprter les donnes patient et didentifier les priorits cliniques Excellentes comptences en communication et documentation, adaptes la collaboration virtuelle et en personne Capacit travailler de faon autonome, grer plusieurs priorits et contribuer une culture de qualit et dinnovation Agrable avoir: Certification en soins infirmiers en nphrologie (CNeph(C)) Exprience pralable en analyse de donnes cliniques, surveillance distance ou programmes de soutien aux patients Nombre de postes : 2 Mode de travail : Tltravail Poste existant : Oui Nous comprenons que la rmunration soit un facteur important dans votre rflexion sur la prochaine tape de votre carrire. Chez Vantive, nous nous engageons garantir lquit salariale pour tous nos employs et nous nous efforons dtre plus transparents quant nos pratiques de rmunration. Le salaire de base estim pour ce poste se situe entre $68,000 et $85,000 par an. Cette fourchette est indicative et peut varier en fonction des donnes du march et dautres facteurs, lesquels sont susceptibles dvoluer. La rmunration individuelle est dtermine en fonction du lieu de travail, des comptences, de lexprience et dautres facteurs pertinents. Ce poste peut galement donner droit des primes discrtionnaires. Pour toute question ce sujet, concernant notre politique salariale et les avantages sociaux offerts, veuillez contacter le recruteur si vous postulez et tes slectionn(e) pour un entretien. Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud NoticeVantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice #J-18808-Ljbffr