Job Title

Fundraising Database Officer Apply for the Fundraising Database Officer role at Doctors Without Borders/Mdecins Sans Frontires (MSF) Canada. This range is provided by Doctors Without Borders/Mdecins Sans Frontires (MSF) Canada. Your actual pay will be based on your skills and experiencetalk with your recruiter to learn more. Base pay range CA$77,744.00/yr CA$77,744.00/yr At the core of Doctors Without Borders/Mdecins Sans Frontires (MSF) Canadas identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where peoples medical needs are greatest. These ideals have driven every aspect of our work from medical care and logistical coordination, to finance and communications since MSF was established in 1971. Responsibilities Serve as a subject matter expert, providing additional coaching and training on Raisers Edge, LO, Omatic, and ReceipterPro. Use the CRM to enhance customer or donor relationships, improve engagement strategies, by serving as a subject matter expert for the Fundraising team. Troubleshoot, investigate, and provide resolution options to escalated issues. Manage data across the Fundraising systems, ensuring data hygiene by supporting data cleanup projects and championing best practices. Monitor the flow of data, finding and reconciling differences between systems. Ensure proper functioning of systems and system adherence to business rules. Qualifications Demonstrated experience in database administration and proficiency with query building, importing, exporting and reporting. Advanced knowledge of CRM systems (especially Raisers Edge), with ability to diagnose and remedy issues. Ability to communicate technical information to audiences with differing knowledge of systems, explaining diagnosis of issues, as well possible resolutions. Ability to develop, implement, refine, and document processes. High proficiency using MS Office software including Word and Excel. Knowledge of tax receipting regulation and basic understanding of fundraising and accounting. Commitment to MSF Principles and cross-cultural awareness. Proficiency in verbal and written English. Seniority level Associate Employment type Full-time Job function Administrative and Quality Assurance Industries Non-profit Organizations #J-18808-Ljbffr