Job Title

Overview Spacelabs Healthcare Canada Inc. is a leading supplier of Patient Monitoring and Cardiology products to the Canadian Hospital and Physician Office communities. Spacelabs Healthcare Canada is a subsidiary of our Seattle-based parent organization. As a hybrid Associate Account Manager (AAM) and Clinical Education Consultant (CEC), you will report to Spacelabs Canada''s General Manager. Your territory will be reviewed in detail upon your hire and is geographically in British Columbia and the Northwest Territories. The successful candidate will develop skills in both CEC and AAM roles. The position is suited for individuals with a strong clinical background and strong communication and strategic thinking skills who are interested in exploring both clinical education and account management as career pathways. Initially, the candidate focuses on the development of a deep clinical application and operational understanding of all Spacelabs products through detailed CEC training and CEC co-travel and project experience. Once a foundation is established as a CEC, Spacelabs will add more sales exposure and sales training for the AAM component of the position. The individual will receive expert training in both CEC and account management by Spacelabs and will work closely with mentors, management, and senior staff before assuming full responsibility for these functions. Once in the hybrid role, we anticipate that the position will be approximately 50% CEC work and 50% account management work. Flexibility and planning with managers will be important because both aspects of the position experience peaks in workload. Mentors and managers will work with the candidate to ensure priorities are set, and appropriate support in the account management role is available at all times. As an AAM, you will have defined accounts in which to conduct your account management functions in concert with the guidance and support of your mentors and managers. In your CEC role, you will work both within your sales territory and outside the sales territory on projects across Canada. These assignments will be carefully determined by your CEC manager with reference to your account management activities. TERRITORY : British Columbia, Alberta, and Saskatchewan. Up to 50% travel is required; mostly driving company vehicle within territory, but some air travel may be required. (Including travel to the US for training purposes). Responsibilities Through company-provided training, you will be given the product, strategic selling, and tools knowledge to manage your territory. The AAM must complete the training provided and commit to adopting the approaches and tools provided in managing the territory. The AAM, working with the GM and/or local Account Manager, will devise a territory business strategy to ensure a balanced approach to identifying, developing, and closing business opportunities to support the territory quota and business objectives as determined by your annual ICP plan and quota. The AAM, working with the GM and/or local Account Manager, will coordinate and leverage resources in Canada to support activities in all product groupings and revenue streams (Monitoring, Perinatal, Cardiology, S&A & Service). The AAM, through strong communication skills, leadership, good planning, and organizational skills, will be the coordinator for the Local account team as well as for the customers, GPOs, and IDNs of our Spacelabs resources. The AAM will fulfill reporting duties, including expense reporting and budget management, CRM and funnel management, and meet the requirements of the back office. Strive at all times to achieve your annual quota by prioritizing selling time to generate sales volume, achieve account penetration, and complete territory coverage. Develop and implement annually a territory and GPO strategic business plan supporting attainment of quota, market share growth, and other company objectives. Maintain sufficient identified business to support a balanced sales funnel as defined by management. Utilize all members of the Canadian team as well as other company resources, including marketing and Senior Management, to maximize sales, account penetration, and market share. Represent Spacelabs Healthcare as the technology leader and vendor of choice through regular product presentations, evaluations, customer training, and sales calls as required by the company. Maintain a high level of product knowledge on Spacelabs Healthcare and competitive products. Participate in Professional Trade Shows and Sales meetings. Proficiency in Strategic Selling should be at a proficient to expert level. Develop and maintain consultative sales relationships with key-buying influences in each account. Maintain knowledge of each accounts current and long-term purchase plans and objectives. Sales Administration Submit accurate reports regarding expenses, sales activities, results, market position, and forecasts (i.e., CRM and Monthly Business Reviews). Fully commit to developing expert skills in all tools related to strategic selling, CRM, funnel management, quote building, expense management, and maintain a current and adequate supply of literature and sales tools for customers. Utilize and appropriately plan with sales support staff to prepare all quotations and RFPs in a timely and high-quality fashion. Prices quoted other than list, contract prices, or level must have management approval. Company Assets Maintain demo inventory in saleable condition, including proper storage, movement, and record. Inventory should be sold after 12 months or as directed by management. Ensure that company provided vehicle is regularly maintained at all times, consistent with the fleet. Manage PC, phone, and business credit cards appropriately. Safety Observe all applicable company safety policies and practices. Use company-approved moving services or loading devices to safely load and unload demo equipment where authorized. Use safe and defensive driving techniques and attend defensive driving training as required. Clinical Education Consultant (CEC) Responsibilities Reporting to and acting on the direction of the National Education Manager Canada, the Clinical Education Consultant (CEC) assists the sales organization and customers with clinical demonstrations, evaluations, and education for the customers using Spacelabs Healthcare products. The CEC provides support during installation and education to customers on the clinical application of Spacelabs Healthcare products. CEC Responsibilities and Duties Be competent in the application and operation of all products and environments. Work various shifts as deemed necessary for successful pre-sales demonstrations, evaluation, or installation. Provide customer training on all clinical applications of equipment. Utilize efficient time management and cost containment in all activities. Demonstrate professionalism and a positive approach when interacting with team members and customers. Communicate all relevant customer information, including product and/or customer problems or opportunities, to appropriate personnel. Provide timely and complete reports of activity as required. Support Spacelabs'' overall business goals and objectives. Clinical pre and post-sales activities in Patient Monitoring, Perinatal, and Cardiology products. Participate in routine staff and CEC training activities. Perform any additional related duties as requested by the National Education Manager or GM. Spacelabs Employees Responsibilities Uphold the companys core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the companys Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications 2+ years of experience as an RN or RRT; certification is required. Experience working in Critical Care, Emergency Department, or Perinatal clinical as an RRT or RN is preferred. Fluent English written and verbal, is required. Fluent French, written and verbal, is an asset. Demonstrated effective presentation, verbal, and written communication skills. Industry experience in sales or clinical training would be an asset. Teaching experience would be an asset. PC and MS Office skills, including word processing and use of Internet communications. Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor. Ability to travel, including across time zones and using various means of transportation (planes, rental cars, and personal vehicle). Possession of a valid driver''s license; driver''s record verification required before starting. Previous work experience with a medical device company preferred. Up to 50% travel to effectively cover your assigned MM territory and fulfill your CEC duties directed by Management or customer needs. Must have current vaccinations as required by health care facilities for entry to sites. Compensation And Benefits The position is compensated through a combination of base salary and commission for products sold. Commission is variable based on performance to an established quota. Base salary is determined based on Spacelabs Canada norms and candidate experience. The position includes a competitive Benefits and Vacation and PTO program, and company-matched RRSP program eligibility after completion of a successful probation period. The position includes a company fleet vehicle with gas and maintenance, and insurance provided by Spacelabs. NOTICE TO THIRD PARTY AGENCIES OSI Systems, Inc. and its subsidiaries (collectively OSI) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI. #J-18808-Ljbffr