Job Title

OverviewJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.ResponsibilitiesResponsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.Leads by example and ensures that Post Office staff demonstrate our CORE ValuesInterviews and recommends final candidates for hiringEnsures Post Office cashiers comply with all Store StandardsTrains employees in job functions and provides ongoing coaching and instructionsAssists with completing performance reviews of Post Office cashier staff in conjunction with the FSMCustomer ServiceEnsures exceptional customer service is provided beyond expectationEnsures employees present proper image to the public in accordance with Uniform PolicyLoss PreventionEnsures all loss prevention systems and procedures are performed according to StandardsEnsures procedures regarding parcel checks are adhered toQualificationsPlanning, Judgement and Decision MakingIndependent thinking and decision making when dealing with issues related to customers requestsJudgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutionsThis position requires the ability to act upon tasks and goals outlined by managementExperienceExperience with retail and cash handlingSuperior interpersonal skillsEfficient time management abilityStrong verbal and written communication skillsEffective organization and planning skillsCommitment to providing exceptional customer serviceWorking ConditionsAbility to work flexible shifts which may include nights and weekendsAdditional informationWhy work in a Shoppers Drug Mart store?Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.Associate Owners in the Shoppers Drug Mart network recognize Canadas diversity as an opportunity to better serve their communities, and strive to reflect the nations evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.Hiring Range / chelle salariale lembauche: $18.50 - $23.50 / 18,50$ - 23,50$ (per hour / de lheure)A candidates experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / Lexprience et les connaissances dun candidat ainsi que la rgion gographique dans laquelle le poste est situ peuvent tre prises en compte dans la rmunration quun candidat reoit pour ce poste. Cette offre demploi concerne un poste nouvellement cr. Lentreprise utilise lintelligence artificielle dans le but de filtrer, dvaluer et/ou de slectionner les candidats ce poste. #J-18808-Ljbffr