Responding to inquiries and processing incoming calls and ordersContacting current customers and identifying new products and potential up-sellingEntering orders into the system and closing ordersSourcing materials for customers when currently not in stockOpening new accountsMaintaining knowledge base on current products and learning about new productsProviding product information, pricing quotations, and follow-up on quotesDeveloping and maintaining positive customer relationshipsEnsuring that customers are satisfied with order taking, product, pricing, deliveries, and overall serviceWorking closely with others to ensure customer needs are metTravel within the region is requiredOther duties as requiredSKILLS AND COMPETENCIESExceptional customer serviceAbility to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customersExcellent interpersonal & communication skills, both verbal and writtenImpeccable organizational skills with attention to detailTime management & multitasking skills to serve several customers at the same timeSelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environmentEXPERIENCE AND EDUCATIONMinimum of two years sales experience (counter sales, inside sales, or outside sales) requiredPost-Secondary courses in Plumbing preferredSkilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the publicKnowledge of the plumbing industry or a background in plumbing products would be considered an assetAcceptable Driver's Abstract requiredValid driver's license is requiredWHY WORK FOR USCompany paid benefitsEmployee and Family Assistance Program (EFAP)Profit sharingRRSP matchPersonal Milestone Recognition ProgramPerkopolis PartnershipSafety shoe reimbursementEmployee Referral Bonus ProgramEmployee discounts on in store purchasesOUR MISSIONSupplying the right solutions at the right time with our expert customer care throughout Western Canada.OUR VISIONBe the preferred wholesaler by providing superior customer experiences.Like us on Facebook: on Instagram: will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson. #J-18808-Ljbffr
Job Title
Account Manager - Plumbing