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Job Title


Lead Visual, Full Time, Vancouver - West Elm


Company : West Elm


Location : Vancouver, Metro Vancouver Regional Distr


Created : 2026-02-19


Job Type : Full Time


Job Description

Lead Visual, Full Time, Vancouver - West Elm West Elm Vancouver, British Columbia, Canada About the Team Our mission is to enhance the quality of our customers lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview Of The Lead, Visual Role You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing WorldClass service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations. Responsibilities Effectively perform operational functions: open and close the store, register functions and back office procedures Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manageronduty shifts Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority Utilise Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals Provide training and coaching expertise to associates in selling, product knowledge, clienteling and inhome services Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria Effective communication, organisation and leadership skills Proven ability to motivate and influence others through personal actions and examples Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday 13 years retail sales experience with shift supervision experience preferred 12 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements Must be mobile on the sales floor for extended periods of time Must be able to lift and mobilise medium to large items, up to 75 lbs., while utilising appropriate equipment and safety techniques Fulltime associates are expected to have open availability to meet the needs of the business Parttime Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and highperforming teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differenceswhatever they may beare valued, explored and appreciated. Benefits Just For You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $20.00$25.00 per hour. A generous discount on all WilliamsSonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (fulltime) Health benefits, dental and vision insurance, including samesex domestic partner benefits (fulltime) Your Journey in Continued Learning Individual development plans and career pathing conversations Annual performance appraisals Crossbrand and crossfunctional career opportunities Online learning opportunities through brand specific resources and WSI University Leadership development opportunities WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H1B or other employmentbased immigration). This role is not eligible for relocation assistance. WilliamsSonoma, Inc. is an Equal Opportunity Employer. WilliamsSonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the SanFrancisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. In accordance with the Accessibility for Ontarians with Disabilities Act (the AODA) in Ontario, WilliamsSonoma Canada would like to advise that it complies with all applicable requirements of the AODA and, if necessary, provides accessibility for all applicants and associates with physical and mental disabilities, both during recruitment and employment. #J-18808-Ljbffr