Job Title

3 days ago Be among the first 25 applicants This range is provided by Walmart Canada. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range CA$15.00/hr - CA$15.00/hr Position Summary Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you! What Youll Do Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft. Handles customer and Associate concerns and provides guidance as required. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing Failure to Deactivate Logs. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. The minimum rate of pay for this position starts from $18.55. Rate of pay will be determined based on relevant experience. Le taux horaire minimum pour ce poste dbute 18.55 $. Le taux horaire sera dtermin en fonction de lexprience pertinente. Minimum Qualifications Age - 16 or older Preferred Qualifications Walmart will accommodate the disabilityrelated needs of applicants and associates as required by law. Primary Location 1555 18Th Ave E, Owen Sound, ON N4K 0E2, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs Important Note To support resume screening, interviews and other candidate evaluations, we may use artificial intelligencepowered tools, including internal or thirdparty developed automated decisionmaking tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. R-2391048 Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Retail, Manufacturing, and Retail Groceries Referrals increase your chances of interviewing at Walmart Canada by 2x Get notified about new Customer Service Manager jobs in Owen Sound, Ontario, Canada. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr