Job Title

Do you love working with people and making a difference? As our Administrative Assistant in the Respiratory Therapy ambulatory clinic, you''ll be the friendly face welcoming patients, scheduling appointments, and ensuring a smooth experience. You''ll gain valuable experience in a dynamic hospital setting, with opportunities to learn about respiratory care firsthand. If you''re a people person with a passion for health, this is the role for you Is this you? You are a skilled communicator, able to connect with people from diverse backgrounds. You are articulate and expressive, conveying information clearly and effectively, whether you''re speaking with patients in person, writing detailed reports, or presenting information to the team. You are adept at building rapport, establishing trust, and fostering positive relationships with colleagues and patients alike. You are passionate about providing excellent service and ensuring everyone feels heard and understood. You are a highly organized individual with excellent time management skills, evident in your ability to proactively plan your workday, prioritize tasks, and seamlessly adjust your schedule to accommodate shifting priorities and urgent requests. This adaptability ensures that deadlines are met with high-quality work, even in the face of changing demands. These traits ensure efficient clinic operations while contributing to a positive experience for our patients and team. About the Respiratory Therapy Team Our respiratory therapy team comprises over 100 dedicated professionals who are committed to providing the highest quality care for patients with lung conditions and breathing difficulties. We deliver a broad range of therapies, including medications, mechanical interventions, and specialty gases, tailored to each patient''s needs. We support a wide range of clinical areas across both Mount Sinai and Hennick Bridgepoint Hospitals. In addition to inpatient care, our outpatient efforts empower patients through education, offering programs in asthma/COPD management, and smoking cessation. The Pulmonary Function lab provides support to our Respirology team by providing a complete range of diagnostic tests including Cardiopulmonary exercise testing and methacholine challenge tests. Collaboration is central to our approach, with daily virtual huddles for team-wide alignment and ASCOM phone systems enabling specialized communication between our care settings. In addition to clinical care, we actively engage in research to improve outcomes and share knowledge through education. In this role you will: Represent the Department of Respiratory Therapy during interactions with patients/caregivers/family and other health care professionals Work with the team to create and maintain an efficient scheduling system Schedule and manage patient appointments based on the clinical needs of the department Prepare written correspondences, reports and presentations using MS Office software Assist with preparation, editing and updating of reports, guidelines, policies and other documents Assist with the ordering, monitoring and maintenance of adequate levels of supplies for the Pulmonary Function Testing (PFT) Lab Answer and direct telephone calls, field inquiries from hospital and medical staff, patients/families and/or external vendors Organize and maintain filing system Compose, send and receive emails and fax messages Assist in coordinating workflow of program projects, including disseminating materials, copying, filing, drafting and contacting teams as required Assist with providing information or updates to referring partners Perform other duties consistent with the job classification as required Job Requirements Job Requirements: Mandatory Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution 2 years of experience in a related field Applicants with proven equivalent and related training and experience may also be considered Preferred Recent experience working within a health care environment Skills and Knowledge Proficiency with MS Office products (Word, Excel, PowerPoint, Access, Outlook) Demonstrated work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service Demonstrated ability to make decisions, exercise good judgment, utilizing discretion and initiative when dealing with confidential information and/or in responding to inquiries Demonstrated satisfactory work performance and attendance record If this sounds like you and you feel ready to build your career within health care administration, apply now and let us know why you''d be a great addition to our team.