Skip to Main Content

Job Title


Customer Success Manager (Vancouver)


Company : Floatfinancial


Location : Vancouver,


Created : 2026-02-22


Job Type : Full Time


Job Description

We simplify business finance, from corporate cards to bill payments and reimbursements. Plus, we now offer a 4% high-yield interest account, with more financial services and banking options on the way. And were hiring! Who we are A collection of ambitious, collaborative and mission-driven people from all walks of life, Floaters have one thing in common: our goal of helping Canadian businesses not just survive but thrive. Our team and investors bring experience from leading software companies including Uber, Shopify, Top Hat, TouchBistro and Ada. What we do Were building Canadas complete business finance solution that helps Canadian companies do more with their money. Ever had to put a business expense on a personal card and wait for reimbursement? Or fill out an expense report that gets sent back twelve times? Or lost a receipt finance needed to file? Maybe youve been a small business owner dealing with slow bank transfers or struggling to access capital in the first place. Were fixing all of thatand morefor employees and finance teams alike. Why we do it We believe Canadian businesses deserve better, simpler financial tools. Too often, theyre held back by outdated processes, unnecessary barriers and banking inefficiencies that stifle growth. At Float, were on a mission to change that. By cutting through red tape and simplifying finance, we help businesses save time, seize opportunities, and focus on growth. Were growing. Join our team. Were proud to be the first Canadian product in the market Float is backed by world-class venture and fintech investors, including Growth Equity at Goldman Sachs Alternatives and OMERS Ventures. Our supporters also include some of the top venture and fintech investors in the world, as well as senior executives at Uber, Shopify, Xero, Wave and H&R Block. Ruslan is Co-Founder and Head of Product at Float. He previously worked at Uber ATG as a Perception Engineer, and Shopify as a Data Scientist. Ruslan studied Computer Science at the University of Waterloo and Business at Wilfrid Laurier University. Ruslan Nikolaev , Co-Founder and Head of Product Nina Bilimoria Angelo heads marketing at Float, bringing 20+ years of go-to-market leadership. She has a proven track record of driving growth at startups, scale-ups and multi-billion dollar companies including HP, Pearson and Top Hat. As CTO of Float, Tramale brings decades of experience leading engineering and R&D at global organizations including Stripe, Nintendo, Volkswagen, and ActionIQ by Uniphore. His track record of driving transformative innovation and scaling teams is guiding Floats next stage of growth. Brendan is a seasoned Finance leader and operator with experience building teams to scale at hypergrowth startups including Ada and ecobee. Brendans expertise spans strategic finance as well as major financial infrastructure projects. Brendan White , VP, Finance & Operations As VP of People, Tori brings deep expertise in building high-performing teams and talent programs , developed at fast-scaling companies like Stripe and Shopify. With a background in cognitive neuroscience, shes focused on creating environments where people and businesses thrive together. Tori Smith , VP of People Griffin is a Co-Founder of Float, and is responsible for our speedy shipping and bulletproof payments. Previously, he did software engineering at KPMG and Shopify. Spend time and money where it counts Earn up to 4% interest on your cash balance and simplify business spending with corporate cards, accounts payable and expense management software. #J-18808-Ljbffr