Job Title

TLDRThis role is for someone who:Loves keeping spreadsheets clean and accurateNotices small inconsistencies before others doEnjoys organizing systems and processesCommunicates clearly and professionallyLikes being the person who keeps everything running smoothlyABOUT USWere a fast-growing startup building an operating system and community for vacation rental managers across the U.S.90 NPS98% retention$0 $3M ARR in 15 monthsProfitable, growing, and expandingWe move quickly but we value structure, clarity, and strong execution.ABOUT THE ROLEWere looking for a highly organized and dependable Operations & Systems Coordinator to support day-to-day business operations.Youll be the person who keeps our internal systems clean, our spreadsheets accurate, and our customer coordination smooth.This is not a bookkeeping role. It is not heavy finance.It is execution, organization, and systems ownership.WHAT YOULL DOSpreadsheets & TrackingMaintain and update Google Sheets used for customer tracking and internal workflowsEnsure data accuracy and consistencyRun basic filters, pivots, and lookupsFlag discrepancies earlyAdmin & CoordinationProcess contracts and plan changesKeep CRM and internal systems up to dateManage onboarding/offboarding checklistsTrack deadlines and ensure tasks are completedSystems & ToolsMaintain CRM hygiene (HubSpot)Support light automations (Zapier, ClickUp)Monitor dashboards and flag issuesCoordinate between teams when something needs attentionCustomer CommunicationRespond to operational questions in SlackRoute issues to the right internal ownerFollow up to ensure resolutionSupport webinar coordination and remindersWHAT SUCCESS LOOKS LIKEWithin 90 days:Our tracking sheets are clean and reliableInternal systems reflect accurate, up-to-date informationSlack messages are handled quickly and clearlyDeadlines dont slipSmall operational issues are caught earlyWHAT WERE LOOKING FOR14 years in operations, admin, customer ops, or coordinator rolesStrong Google Sheets skillsHigh attention to detailClear, professional written communicationStrong follow-throughComfortable working in structured systemsStartup experience is a plus, but not required.COMPENSATION~$55,000 - 70,000 CADSmall equity position available