Job Title

Position Overview Warm Smiles Dental, Oramax is seeking a friendly, organized, and detail-oriented Dental Office Receptionist to join our team full time. This role is the first point of contact for patients and plays a key part in delivering an exceptional patient experience while ensuring smooth day-to-day operations of the clinic. Key Responsibilities Greet patients warmly upon arrival and provide a welcoming environment Assist patients with completing intake and medical forms Schedule and manage patient appointments efficiently Maintain accurate patient accounts and records Prepare and send patient bills and statements Submit patient claims to insurance companies and follow up as needed Confirm appointments via phone or email Manage and organize specialist referrals Inform patients of payment options when applicable Perform basic accounting tasks, including processing payments and preparing billing statements Update and verify patient insurance information Sort and organize incoming and outgoing mail Maintain petty cash for the office Ensure reception and waiting areas are clean, organized, and professional Qualifications Previous experience in a dental or medical office preferred Strong customer service and communication skills Excellent organizational and multitasking abilities Attention to detail and accuracy with administrative tasks Comfortable handling confidential patient information Basic knowledge of dental insurance processes is an asset Proficiency with scheduling or practice management software is an asset Work Schedule Full time 37.5hrs/week (schedule to be discussed)