Job Title

Team Manager CMIC (Cash Management and Investment Control) You will be working on a predefined hybrid schedule as part of Fidelitys dynamic working arrangement. Current work authorization for Canada is required for all openings. At Fidelity, weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services and were constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Business Overview Cash Management and Investment Control (CMIC) is a team within the Client Services Division. The team is responsible for bank account reconciliation, internal money movement, tax remittance, and managing the net cash process for Fidelity fund money movement between Fidelity and the custodian. Outcomes are achieved through partnering with teams across Fidelity and thirdparty stakeholders. How Youll Make An Impact The Team Manager, Cash Management and Investment Control (CMIC) is responsible for daytoday service delivery within the CMIC team. This includes management and oversight of the daily operations within the team, managing staff performance and development, ensuring appropriate risk mitigation through effective control processes and providing ongoing support to divisional and corporate initiatives. Key Accountabilities Coaching, Development & Performance Management Foster an environment that promotes feedback while managing daytoday operations of the Cash Management and Investment Control (CMIC) team Oversite Of Daily Responsibilities Provide oversight and support with daytoday responsibilities that meet all service levels Provide monitoring, oversight and support for all bank reconciliation and residual processing, including internal money movements and tax remittances. Support the team through variance resolution including working with teams across Client Services to identify root cause. Provide support and oversight for the daily net cash processes, including ensuring reporting is completed accurately and on time for downstream partners. Ensure all related Fidelity Fund money movements are reported and completed accurately between FIC and the thirdparty custodian. Effectively resolve issues through analysis and monitoring Ensure policies and procedures are effectively administered within the department and controls are in place People Management Engage employees in establishing clear and measurable goals that achieve business results Support employee growth and development within the team Manage the daytoday activities of the CMIC team Oversee and administer all aspects of workforce planning and management and Business Continuity Planning (BCP) Risk Management Ensure policies and procedures are effectively administered within the team and appropriate controls in place to prevent exposure to business risk Support Projects, Initiatives, and Enhancement Opportunities Contribute, participate, and support departmental, divisional, and corporate projects and initiatives. Provide input and resource planning for their functional business unit. Provide ongoing support, planning and subject matter expertise for divisional and corporate objectives. Recommend and implement enhancements to existing business processes resulting in increased efficiencies and/or improved controls. Establish and maintain a continuous improvement culture within CMIC. Build and maintain relationships with internal and external business partners Experience What We Are Looking For 3 5 years progressive experience in operations or customer service within mutual fund or financial services industry. 1 - 2 years of experience in coaching and/or managing people is preferred. Strong working knowledge of mutual fund industry is preferred. Education College degree (3year program) or equivalent work experience. Strong communication skills in English (written and verbal). Strong communication in French (written and verbal) would be considered as an asset. Designations, Licenses, or Accreditations Canadian Securities Course (CSC) or Chartered Financial Analyst (CFA) would be considered as an asset. This is the right opportunity for you if you Communication Skills Strong presentation skills Effective verbal and written communication skills People Management Strong people skills Demonstrated relationship building and management Excellent collaboration skills within and across businesses Team builder, ability to coach and motivate Organizational Skills Ability to multitask in demanding environment Demonstrates flexibility Able to achieve results through challenges and conflicting timelines/priorities Initiative Demonstrates proactiveness Able to perform and execute with minimal supervision/instruction Organizational Awareness Strong understanding of divisional and crossdepartmental processes Good awareness of departmental mandates and job roles across organization Industry and Business Knowledge Strong knowledge of mutual funds industry practices and standards Strong organizational product awareness Some of the ways well help you feel valued and supported as part of our team Flexible working arrangements 100% remote, hybrid, and inoffice options Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you Comprehensive health benefits that start on your first day, with 100% employerpaid premiums, that include up to $5,000 annually for mental health services and therapy Parental leave topup to 100% of your salary for a period of 25 weeks Up to $650 for home office equipment Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice Diversity and inclusion programs, including an active network of Employee Resource Groups Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. Thats why we offer a competitive compensation package designed to support your success todayand your financial wellbeing tomorrow. For this role, your total rewards include: Base Salary and Discretionary Performance Bonus a competitive annual range of $105,000 to $129,000, based on your experience and qualifications. RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contributionno employee matching required. Were proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting represents an existing vacancy within our organizationan opportunity to step into a role where your talents will make a meaningful difference. Fidelity Canada is an equal opportunity employer Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans status, Aboriginal/Native American status or any other legallyprotected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected]. No telephone inquiries or agencies please We thank all applicants for their interest. Please be advised that only those selected for an interview will be contacted. Why Work at Fidelity? We are proud to be recipients of the following awards and recognitions: Awards Canada''''s Top100 Employers Greater Toronto''''s Top Employers Canada''''s Top FamilyFriendly Employers Canada''''s Top Employers for Young People Great Place To Work Certified Best Workplaces for Inclusion Best Workplaces for Mental Wellness Best Workplaces for Today''''s Youth Best Workplaces for Women Best Workplaces in Financial Services & Insurance Best Workplaces in Ontario Best Workplaces with Most Trusted Executive Teams LinkedIn Top Companies in Canada Human Resource Director (HRD) Best Place To Work HRD 5Star Benefit Program HRD 5Star Diversity & Inclusion Employer Designations Canadian Compassionate Companies Certified Benefits Canada''''s Workplace Benefits Award Future of Work Strategy TalentEgg National Recruitment Excellence Award Special Award for Diversity & Inclusion in Recruiting Canadian HR Reporters Most Innovative HR Team #J-18808-Ljbffr