Job Title

Store Manager - Full Time - West Edmonton Mall (Maternity Leave 12-Month Contract) Please note: This position is a 12month maternity leave contract. As a Store Manager at L''''Occitane, you will serve as the perfect host, curating a oneofakind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with a focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors. The Fundamentals of What Youll Do Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growthoriented mindset. Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solutionfocused approach when challenges arise. Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively. Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions. We value hearing from individuals who possess Previous supervisory experience in retail or hospitality management Strong leadership and communication skills Entrepreneurial attitude with a background in a salesdriven environment Mindset focused on customer satisfaction (internal and external customers) Knowledge of skincare, body care, and fragrance is beneficial Experience with clienteling advantageous Basic technology skills We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable. Who We Are We are committed to the planet. We contribute to the company''''s waste reduction targets through instore initiatives, such as the instore recycling program, inventory management guidelines to reduce product waste, and eliminating the purchase of singleuse plastics, as well as by promoting our refill products to reduce heat targets. Seniority Level MidSenior level Employment Type Fulltime Job Function Sales and Business Development Industries Personal Care Product Manufacturing #J-18808-Ljbffr