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Job Title


Associate Manager, Brand & Creative Operations - Global


Company : Deciem Beauty Group Inc.


Location : Toronto, Ontario


Created : 2026-03-07


Job Type : Full Time


Job Description

Associate Manager, Brand & Creative Operations (Global) Known as The Abnormal Beauty Company, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was CoFounded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside CoFounder, Nicola Kilner. We are growing rapidly and were looking for someone who shares this vision and wants to grow with us! WHAT WERE LOOKING FOR We are looking for an Associate Manager, Brand & Creative Operations to support our Brand and Design teams in launching global campaigns. This hybrid position will be based out of our Toronto Head Office. PAY RANGE The anticipated base salary for this position is $61,000 to $70,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. WHAT YOUD BE DOING IN THIS ROLE Manage the intake and delivery of design requests using project management software. Lead and manage campaigns from an operational perspective to support Brands, Design (and the agency, where applicable) in meeting their campaign deadlines. Assess and assign the appropriate skill set for each project based upon available people resources and delivery requirements. Monitor the status of projects supported by the Global Creative Design team and/or the agency and troubleshoot to ensure a successful campaign delivery. Create project support documents and timelines to support the smooth execution of campaign assets in collaboration with Brand and Creative Design Leads, designers and copywriters, agencies and freelancers. Establish ways of working with external agency partners and be the advocate for Deciem timelines. Provide ongoing maintenance of the Brand and Design Team calendars, archive all completed tasks and uphold the numbered docket system. Lead weekly Brand & Design project status meetings and participate in other core decision meetings such as Creative Review. Gather and communicate decisions made during Trio meetings to the Copy Team. Assess project intake, negotiate & communicate due dates and asset deliverables with crossfunctional teams based on the size of request, project overlaps, and availability of skill set (internally and externally). Perform administrative tasks, including building decks, slides and other duties as assigned and support the Senior Ops Manager and Ops Manager with planning and operational tasks for the Brand Pillar, as needed. Train, onboard and manage all new brand & creative hires in Wrike and the campaign process. Play a key role in establishing the Operations Team as a core function across all projects in the Brand Pillar. SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE 13 years of experience in a similar role/position, preferably in an agency environment Experience in leading major campaigns for both Brands and Design Knowledge of campaign workflows and a firm understanding of the Creative Process across various creative disciplines including graphic design, photography, videography, packaging graphics. Proficient with Microsoft Office, Google Apps, Lucid Charts and a project management software such as Asana or Wrike Relevant education OR equivalent work experience in marketing and design is preferred. WHAT YOULL BE GAINING BY JOINING OUR TEAM Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more. 6 months of paid time off for new parents (inclusive of all genders). Work from anywhere 4 weeks per year. A hybrid work model (for applicable roles). Summer Fridays - get off at 1pm all summer long! (for applicable roles). A dogfriendly office (and lots of cute dogs to play with). Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning. A generous discount on DECIEM products for you, your family, and your friends. BUILDING GROWTH TO POWER GOOD We are a People first company that lives by our core values to Play in the grey. Be the rabbit. These values continue to guide us in all that we do. Along the way, weve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. Were still blushing! SUSTAINABILITY AND SOCIAL IMPACT DECIEMs objective is to build growth and do good things while prioritizing people, animals, and the Earth. Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation. In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events. CREATING A HUMAN WORLD OF BEAUTY DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, ''''Belonging is the Destination, Change is the Journey''''. DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know. WANT TO JOIN US? Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. #J-18808-Ljbffr