Job Title

About the Company The Pet Valu family of stores includes Pet Valu, Paulmac''''s Pet Food, Bosley''''s, Tisol and Total Pet, and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, instore adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns. At Pet Valu, we''''re Pet Experts, and we''''re pet lovers, too. Location Brooks, Alberta Job Overview As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts and enjoy the perks of helping Pet Parents every day. What You Get Management training Product knowledge Employee discounts Competitive wages Paid benefits Pet oriented careerbuilding environment What You Do Ensure that all customer service standards are met by staff and maintain courteous relationships within the community (e.g., Humane Society) Manage a team of employees, including recruiting, scheduling, training, daytoday assignment of tasks, supervision, and coaching Ensure that all staff adhere to the operational standards and procedures set at the corporate operations level Coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, and complete miscellaneous corporate paperwork Coordinate efforts of store staff to achieve targeted business results Perform other duties and tasks as required What You Bring Minimum of 2 years customer service and retail store management experience Enthusiasm for learning & growth in the pet care industry Outgoing and friendly personality with strong customer service skills Ability to work as scheduled to meet attendance requirements, which include weekends and evenings Reliable means of transportation to and from the store Observe and coach employees to provide feedback around sales techniques and providing excellent customer service Capacity for understanding interteam conflicts and escalating when necessary Working knowledge of POS system Ability to lift 50 lbs repetitively Industry experience an asset Seniority Level MidSenior level Employment Type Fulltime Job Function Sales and Business Development Industry Retail #J-18808-Ljbffr