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ABOUT UNIONWARE: UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipegs vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, datadriven tools. About the Role Were looking for a Business Systems Analyst to lead clientfacing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating crossfunctional teams to deliver highquality solutions. Youll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fastpaced environment and enjoy solving realworld problems with technology, wed love to hear from you. Key Responsibilities Lead small to largescale client projects, from planning through execution Identify, assess, and document client business requirements Define clear scopes of work and translate them into detailed technical documentation Collaborate with Solutions Architects and Developers to design and validate solutions Review completed work to ensure alignment with client expectations Present solutions to stakeholders and support training plans for new clients Coordinate with Project Managers on timelines, scope, and status updates Partner with Data Migration Analysts to ensure successful data transitions Participating in Agile ceremonies including Sprint Planning and Retrospectives Contribute to the continuous improvement of business analysis standards Travel periodically across North America, Australia, and the UK Qualifications Minimum 3 years of experience as a Business Analyst or in a similar clientfacing technical role. Postsecondary education in Computer Science, Business Administration, or equivalent experience. Proven experience in: Professional Services delivery , including client engagement and solution implementation. Project Management , with a strong grasp of timelines, scoping, and crossfunctional coordination. Systems Analysis , including requirement gathering, process mapping, and solution design. Systems Management , with an understanding of software lifecycle, deployment, and performance monitoring. Strong planning, problemsolving, and analytical skills. Familiarity with Agile, Scrum, and Kanban methodologies. Skills & Attributes Strong technical background with the ability to conceptualize and design software solutions Excellent communication and client engagement skills Analytical mindset with a natural curiosity and desire to understand why Ability to quickly become a domain expert in new environments Strong decisionmaking, prioritization, and time management skills High attention to detail and commitment to quality Selfmanagement, adaptability, creativity, and initiative Experience with AI tools for transcription, task management, and requirement generation is an asset Ready to make an impact? Apply now and help us shape the future of clientdriven software solutions. #J-18808-Ljbffr