Job Title

Job Summary We are seeking a detail-oriented and professional Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional support with reception - mostly answering incoming phone calls and assisting with other simple tasks. This role is to help with the large amount of incoming calls we receive, familiarity with Med Access is a must, and experience in a medical or dental office setting would help as this will mostly be remote - with the odd coverage in the office if someone is out sick or we have a busy in office schedule. The Medical Office Assistant will serve as a vital link between patients and healthcare providers, ensuring efficient appointment scheduling, accurate record keeping, and excellent customer service. Responsibilities Schedule, confirm, and reschedule appointments using Telus Med Access Answer multi-line phone systems professionally and efficiently Collect patient information, update medical records, and ensure accuracy in documentation Support administrative tasks including filing, faxing, scanning, and data entry Handle patient inquiries with professionalism and confidentiality Qualifications Prior experience in a dental or medical office setting is highly preferred Proficiency with electronic medical records system Telus EMR is essential Strong knowledge of medical terminology and office procedures Excellent communication skills, both verbal and written Experience working with multi-line phone systems and front desk operations Demonstrated organizational skills with attention to detail Ability to handle multiple tasks efficiently in a fast-paced environment Previous administrative or office experience is advantageous Knowledge of medical receptionist duties is a plus This position offers an opportunity to be part of a dedicated healthcare team committed to providing outstanding patient care. The successful candidate will thrive in a professional environment that values accuracy, compassion, and efficiency. Job Types: Full-time, Part-time, Casual Pay: $18.06-$21.00 per hour Expected hours: 20 40 per week Work Location: Hybrid remote in Vernon, BC V1T 9J5