Job Title

Description of Responsibilities The successful candidate will be responsible for the following duties: Customer Service and Communications Answer company phone calls and emails Provide professional and courteous customer service Receive, screen, and forward inquiries to the appropriate parties Handle complaints and resolve problematic situations with diplomacy Conduct follow-ups with clients Billing and Accounts Receivable Prepare and issue invoices Monitor payments and accounts receivable Communicate with clients regarding payment reminders Maintain up-to-date financial records Collaborate with management on administrative follow-up Research and Procurement Research materials and suppliers Request quotes and compare pricing Track and follow up on orders Maintain records of purchases and suppliers Marketing and Social Media Manage the companys social media accounts Publish promotional and informational content Respond to online messages and comments Assist in developing marketing strategies Update digital platforms and advertisements General Administration File and organize company records Manage administrative documentation Prepare documents and reports Provide administrative support to management