Job Title

Introduction The City of Ottawa is one of Canadas largest and most diverse municipal organizations, serving a population of over one million residents through more than 150 services. As the fourth largest city in the country, Ottawa is a complex, service-driven organization where the delivery of public services depends on a skilled, engaged, and supported workforce. Recognized as one of the National Capital Regions Top Employers and one of Canadas Best Diversity Employers for five consecutive years, the City of Ottawa is committed to fostering an inclusive, respectful, and people-centred workplace. The Chief Human Resources Officer plays a critical role in supporting this commitment by shaping how employees are supported, developed, and led across the organization. Influence You will play a central role in shaping how the City of Ottawa attracts, develops, supports, and retains its workforce. People Leadership As a people-centred leader, you will strengthen trust, consistency, and credibility across the organization. Impact You will directly influence how essential public services are delivered to over one million residents, shaping the employee experience and supporting the Citys long-term success. Summary of the Role The Chief Human Resources Officer (CHRO) provides strategic and operational leadership for the City of Ottawas people function, accountable for guiding, coordinating, and overseeing the delivery of HR services across the organization. Reporting to the General Manager of Finance and Corporate Services & CFO, the CHRO leads a city-wide HR function that supports a large, diverse, and predominantly operational workforce delivering essential services to residents every day. This is a highly engaged leadership role, shaping how the City attracts, develops, supports, and retains its talent, and is accountable for the overall stewardship of the Citys human resources function, including its people, programs, systems, and financial resources. As a senior leader within the organization, you will play a central role in aligning people strategies with the Citys service-delivery priorities. This includes ensuring that human resources programs, policies, and practices are applied consistently and effectively across departments, while remaining grounded in the realities of a complex, unionized, and highly decentralized operating environment. You will bring together strategic planning and operational execution, ensuring that workforce planning, organizational design, and people-related initiatives are closely connected to day-to-day service delivery needs. You will act as a trusted advisor to the General Manager and participate as a key member of the Departmental Leadership Team, providing counsel on workforce-related risks, priorities, and decisions that impact the broader organization. You will be responsible for strengthening the credibility and effectiveness of the HR team and ensuring they function as a unified and integrated group, supporting senior leaders in addressing complex people matters, and reinforcing a people-focused approach. You will exercise sound judgment to ensure that human resources practices support organizational performance within a complex public-sector environment. Introduction La Ville dOttawa, lune des administrations municipales les plus grandes et les plus diversifies du Canada, sert une population de plus dun million de rsidents en offrant plus de 150 services. En tant que quatrime plus grande ville du pays, la Ville dOttawa est une organisation complexe et axe sur le service, o la prestation de services publics dpend dun effectif spcialis, mobilis et soutenu. Reconnue comme lun des meilleurs employeurs de la rgion de la capitale nationale et lun des meilleurs employeurs pour la diversit au Canada pendant cinq annes conscutives, la Ville dOttawa est dtermine favoriser un milieu de travail inclusif, respectueux et ax sur les personnes. Le chef ou la cheffe des Ressources humaines joue un rle crucial dans lappui cet engagement en dfinissant la faon dont les employs sont soutenus, perfectionns et dirigs lchelle de lorganisation. Influence Vous jouerez un rle de premier plan dans la dfinition de la faon dont la Ville dOttawa attire, perfectionne, soutient et maintient en poste son effectif. Leadership humain En tant que leader ax sur les personnes, vous renforcerez la confiance, la cohrence et la crdibilit lchelle de lorganisation. Impact Vous influencerez directement la prestation de services publics essentiels plus dun million de rsidents, faonnant lexprience des employs et favorisant la russite de la Ville long terme. Rsum du rle Le chef ou la cheffe des Ressources humaines (CRH) exerce un leadership stratgique et oprationnel pour la fonction humaine de la Ville dOttawa. Il ou elle est responsable dorienter, de coordonner et de superviser la prestation de services de RH lchelle de lorganisation. Relevant du chef des finances et directeur gnral de la Direction gnrale des finances et des services organisationnels, le ou la CRH dirige une fonction de RH lchelle de la ville qui soutient un effectif important, diversifi et majoritairement oprationnel qui fournit des services essentiels aux rsidents chaque jour. Il sagit dun rle de leadership trs investi, qui dfinit la faon dont la Ville attire, perfectionne, soutient et maintient en poste ses talents. Le ou la titulaire est responsable de lintendance gnrale de la fonction de ressources humaines de la Ville, y compris ses personnes, programmes, systmes et ressources financires. En tant que cadre suprieur de lorganisation, vous jouerez un rle cl dans lalignement des stratgies axes sur les personnes sur les priorits en matire de prestation de services de la Ville. Il sagira entre autres de veiller lapplication uniforme et efficace des programmes, politiques et pratiques de ressources humaines lchelle des secteurs, tout en demeurant bien ancr dans les ralits dun contexte oprationnel complexe, syndiqu et trs dcentralis. Vous runirez la planification stratgique et lexcution oprationnelle, en garantissant que la planification de leffectif, la conception organisationnelle et les initiatives axes sur les personnes soient troitement lies aux besoins quotidiens en prestation de services. Vous agirez en tant que conseiller ou conseillre de confiance auprs du directeur gnral et participerez en tant que membre cl lquipe de direction de la direction gnrale en fournissant des conseils sur les risques, les priorits et les dcisions touchant leffectif qui ont une incidence sur lensemble de lorganisation. Il vous incombera de renforcer la crdibilit et lefficacit de lquipe de RH et de garantir quelle volue en tant que groupe uni et intgr, daider la haute direction rgler les problmes complexes lis aux personnes et de renforcer une approche axe sur les personnes. Vous exercerez un bon jugement afin de garantir que les pratiques de ressources humaines appuient le rendement organisationnel dans un environnement complexe du secteur public. This posting is for an existing, permanent full-time position with the City of Ottawa. We use AI-powered tools (such as Fathom, Gemini, and Monica) to support certain administrative aspects of our recruitment process, such as interview note-taking, transcription, and summarization. These tools are used to improve efficiency and consistency. All AI-generated outputs are reviewed by a qualified recruiting professional, and all hiring decisions are made by humans. We do not use AI for selection purposes but do utilize AI powered search functions (Microsoft/Google) to help identify candidates on behalf of our clients.