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About RedCompass Labs RedCompass Labs enables good payments and helps stop the bad. We are experts in ISO20022-based payments, instant payments, cross-border payments, payments interoperability and financial crime. We use the latest Applied AI, micro-services technology and deep payment knowledge to deliver payment transformation projects. These solutions help our clients accelerate their payments modernization programs, reducing costs and regulatory risk. The RedFlag Accelerator sets the industry standard for detecting financial crimes. Using a persona-oriented approach, it identifies the actors behind transactionsvictims, money-laundering professionals, perpetrators, and more. By combining the very latest red flags, crime models, and OSINT data, our system detects crimes spanning labor and sex trafficking, elder abuse, drug trafficking, as well as scams and potential APP fraud within financial transactions. Our comprehensive offerings include algorithms, analytics, and training tools for banks systems and team. With offices in London, Warsaw, Antwerp, Tokyo, Miami, Toronto, and Pune, we support clients worldwide. For more information about RedCompass, please visit About the role The Program Manager role at RedCompass is a deeply hands-on delivery leadership role, responsible for the successful coordination and execution of multiple, interdependent project engagements. This is not a high-level governance, reporting, or stakeholder-only position. The Program Manager is expected to have a detailed, working understanding of what is happening across the program at all times. This includes operating at a granular, project-level depth where required, at times effectively acting as a Project Lead within specific engagements, while simultaneously maintaining macro-level ownership of the overall program, its dependencies, risks, and outcomes. This role suits someone who thrives in complexity, is energised by managing busy delivery environments, and takes pride in being the person who knows exactly where things stand. You will plan, track, and actively manage dependencies, risks, and issues across the program, while confidently representing the state of delivery to very senior stakeholders. When concerns arise, you will be able to clearly explain root causes, impacts, and mitigation options and demonstrate confidence that workable paths forward exist. Program Managers at RedCompass operate in the detail while maintaining control of the bigger picture. They bring structure, clarity, and momentum to complex delivery landscapes, ensuring predictable outcomes and high-quality execution. What this role is not To avoid ambiguity, it is important to be clear about what this role does not involve: This is not a passive reporting, governance-only, or status-aggregation role This is not a role removed from day-to-day delivery execution This is not solely a stakeholder management or communications position This is not a role where issues are escalated without first being deeply understood and worked through This is not about seniority of title without gravitas of knowledge Success in this role comes from ownership, insight, and action not from oversight at arms length. Role overview The Program Manager is accountable for the end-to-end delivery of a portfolio of related projects, ensuring alignment across scope, timelines, dependencies, and outcomes. They provide leadership across Project Leads (if these roles are included separate from the Program manager), teams, vendors, and client stakeholders, while maintaining detailed oversight of delivery progress and risks. Program Managers at RedCompass are problem-solvers and delivery leaders. They anticipate challenges early, intervene decisively, and guide teams through complexity with confidence and clarity. They are equally comfortable working through delivery detail with teams and standing up in Steering Committees to represent the program with authority. Key responsibilities Accountable for the successful initiation, planning, execution, monitoring, control, and closure of a program of interrelated projects Establishing and maintaining an integrated program plan that clearly manages dependencies, milestones, and critical paths across engagements. Where required this also be demonstrated for individual projects within the program. Actively planning, tracking, and managing scope, schedule, risks, issues, and budgets. Providing leadership and direction to Project Leads, where they may be engaged, ensuring consistency of approach, quality of delivery, and timely issue resolution Maintaining a detailed understanding of delivery status across all projects, including root causes of issues and emerging risks Identifying, assessing, and driving mitigation, contingency, and recovery plans where delivery is at risk Bridging business, operational, technical, and delivery teams to ensure alignment and momentum Preparing and delivering clear, confident program updates to senior stakeholders and Steering Committees Translating complex delivery detail into succinct, decision-oriented communication for executive audiences Ensuring accurate, balanced, and effective reporting at all levels, internally and externally Acting as a trusted delivery leader for clients, demonstrating control, foresight, and credibility throughout the program lifecycle Who will succeed in this role You will thrive in this role if you: Enjoy managing busy, fast-moving delivery environments with multiple parallel workstreams Take pride in being the person who has a clear view of everything that is going on across the program Are energised by planning, tracking, and solving delivery problems rather than simply reporting on them Can confidently stand up in Steering Committees and senior forums, clearly articulating status, concerns, and next steps Remain calm, structured, and credible when delivery is under pressure Are comfortable switching between deep delivery detail and executive-level communication Build confidence in others through preparation, insight, and practical problem-solving Naturally take ownership and feel accountable for outcomes, not just activities Skills and experience The successful applicant will have / be: Proven experience leading complex programs or portfolios with multiple interdependent projects Strong planning, tracking, reporting, and budget management capabilities Highly analytical and hands-on in understanding issues impacting delivery progress A strong problem-solver who can develop and communicate mitigation options with limited supervision Confident and experienced in communicating with senior and executive stakeholders Experienced in working with vendors and technical / development teams Able to quickly understand client landscapes and build effective working relationships Highly effective at time management and prioritisation in demanding environments Clear, coherent, and authoritative in written and verbal communication Direct, pragmatic, and decisive, with sound judgement under uncertainty Able to have informed, credible conversations with clients, teams, stakeholders, and suppliers, and translate outcomes into actionable plans Knowledge of the payments landscape (desirable) Employment with RedCompass includes the following competitive benefits package Up to 10% of annual earnings as a personal performance bonus Medical insurance for you and your family 22 days annual holiday plus Public & Bank holidays 5 days of full-paid Sick Leave Training budget Hybrid working model. Our office is located at 1 University Ave, ON M5J 2P1 Toronto RedCompass Labs is committed to promoting and supporting a diverse and inclusive workplace, ensuring fair and equitable treatment for all. This fuels innovation and enables us to work better together with each other and for our clients