Job Title

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (Fraser Health, Interior Health, Island Health, Northern Health, Providence Health Care, PHSA and Vancouver Coastal Health). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BCs health system.Reporting to the Manager, Communications and Training, the Training Coordinator supports the design, delivery, and evaluation of training programs for the BC Health Workday program by providing essential coordination and administrative support to new program members. The Training Coordinator is responsible for scheduling training sessions, managing training logistics by security facilities and preparing both physical and technical classroom setups, supporting the development of learning materials, tracking training metrics such as attendance, completion/participation rates, user satisfaction and supporting continuous learning for system users. Working in close collaboration with change management, transformation, communications, human resources and technology teams, the Training Coordinator is privy to sensitive, confidential change information related to the system transformation.The Training Coordinator ensures their materials and communication aligns with PHSA-wide work to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility standards across the organization.Key AccountabilitiesSupports and coordinates the training and onboarding of new program members, including enrollment and preparation activities, from starting lineup and ongoing through the program's lifecycle through virtual, in-person and self-paced e-learning.Supports BC Health Workday end user training by identifying and securing local site training facilities and classrooms, ensuring required end user training accesses.Coordinates/sets up and prepares local training facilities and classrooms, including all physical and technical aspects, such as PC hardware/software, network connections, printers, classroom equipment and supplies, A/V equipment.Maintains the training calendar and ensures alignment with system updates and project milestones.Handles registration, tracks and report training metrics, such as attendance, completion rates, and user satisfaction.Assists in preparing and updating training materials such as guides, videos, quick reference sheets, FAQs and e-learning modules. Coordinates with subject matter experts and Workday functional leads to ensure training materials reflect current configurations and business processes.QualificationsA level of education, training, and experience equivalent to a Bachelors degree in a relevant discipline such as Human Resources, Business Administration, Education and at least 24 years of experience coordinating or delivering training programs, preferably within an HR or technology context. Workday certification or HRIS training an asset.Familiarity with e-learning tools (Articulate, Captivate, or Workday Learning) is an asset.Strong organizational skills with attention to detail and deadlines.Excellent communication and facilitation abilitiesable to explain complex concepts clearly to non-technical users.Strong working knowledge of MS 365, Teams and SharePoint, Adobe Acrobat, creative programs such as Canva or Mural, database and web-based programs.Comfort working with data, reports and tracking systems.Collaborative mindset with the ability to coordinate across departments. Continuous improvement mindset; seeks user feedback and adapts accordingly.What we bringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. Thats why were focused on your care too offering health, wellness, development programs to support you at work and at home.Join one of BCs largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our Sanyas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.Annual statutory holidays (13) with generous vacation entitlement and accruement.PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.Job Type: Temporary, Full-TimeWage: $62,239.00 to $89,469.00The starting salary for this position would be determined with consideration of the successful candidates relevant education and experience and would be in alignment with the provincial compensation reference plan.Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)Hours of Work: 08:30 to 16:30, Mon - Fri #J-18808-Ljbffr