the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and its no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Summary We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and its no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which youll be supported to learn, grow and become your best self. Become a maker of possible with us. Implementation Consultant, Solution Deployment (18month contract) The Implementation Consultant is responsible for guiding customer stakeholders through the implementation process and possesses a demonstrated expertise of clinical and technical processes related to pharmacy, nursing workflows, and BD Medication Management Solutions technologies. Projects range in scope from small hospitals to large health system level implementations requiring standardization across provinces or regions. The Implementation Consultant will work with the customer to gather customer requirements, define best practices, design decisions and consult in the development of policies and procedures. The Implementation Consultant performs the required tasks in alignment with the toll gate implementation process to ensure timely GoLives and customer satisfaction. The Implementation Consultant must have the ability to establish collaborative working relationships with crossfunctional and interdisciplinary project teams. Job Responsibilities Leads customer site and workflow assessments and facilitates the project design and implementation phases for BD Medication Management Solutions. Provides team support and product, clinical and technical information related to BD Medication Management Solutions. Manages customer stakeholder teams, gain consensus within teams and delivers concise and consistent communication. Facilitates conference calls and customer meetings to progress the design and implementation goals in collaboration with the BD and Customer project managers and teams. Establishes rapport with customers that is conducive to longterm business relationships. Demonstrates problem solving, troubleshooting and system consultation as it relates to pharmacy and nursing best practices in Medication Management workflows. Demonstrates knowledge of pharmacy/clinical workflow processes, pharmacy formulary builds, hospital, retail and longterm care & pharmacy system integration, clinical device settings, interface validation (ADT, billing, patient profile), user account role design, active directory. Demonstrates critical thinking and ability to aid customers in improving current business and clinical practice and operations. Installs, validates and trains end users on the use of BD Medication Management Solutions technologies (software & hardware). Maintains documentation related to customer projects, expenses, compliance documentation and reports. Education And Experience Required Bachelors Degree or College diploma (Business, Science, Health Sciences or similar field). Must hold a valid Canadian license as a pharmacist (RPh), or a Pharmacy Technical Assistant DEP, or a Pharmacy Technician DEC, which is equivalent to an RPhT. 5 years of related work experience in a medical device or healthcare environment with clinical and technical involvements. Knowledge And Skills Required Experience with IV Workflows, Sterile Compounding. Fluency in English (read, speak, write) Strong verbal and written communication, consultative and learning skills. Strong decision making, problem solving and troubleshooting skills. Detail oriented, able to multitask and implement complex projects consistent with established BD and customer objectives. Possess excellent organization and time management skills, with the flexibility to readily adapt to change. Proficient with MS Office Word, Excel, Outlook, PowerPoint, OneNote, and CRM (Salesforce preferred). Preferred Qualifications Knowledge of Infusion, Dispensing and Pharmacy Automation technologies. BD PharmacyKeeper preferred. RN or IT professional certification will be considered, with relevant experience in pharmacy workflows. Experience working with clients in hospital, retail and longterm care pharmacies, an asset. Demonstrated ability to effectively train users on product usage and best practices. Effective working knowledge of the Canadian Food and Drug Act and Regulations, GMP Regulations and Guidance, Medical Devices Regulations, NAPRA Standards, and ISO13485:2016 an asset. Fluency in French preferred (read, write, speak). Physical Demands Physical ability to lift at least 40 lbs as needed. This position may involve pushing, pulling, stooping, bending, and lifting. Work Environment This fieldbased position (BC, AB, SK, MB, ON, QC, NS) requires up to 50% travel, with the ideal candidate residing near a major airport to facilitate travel across Canada. Travel may fluctuate based on project and team needs. Must possess and maintain a valid driver''''s license and a past clean driving record for a minimum of 3 years, as well as meet BDs auto safety standards. Attend training on assigned BD instruments as required and must be able to travel to the US for training purposes within the first 6 months of employment and periodically thereafter as required. JD en franais Le consultant en implmentation, dploiement de solutions d''''une dure de 18 mois, est charg de guider les parties prenantes du client tout au long du processus de mise en uvre et possde une expertise avre des processus cliniques et techniques lis la pharmacie, aux flux de travail infirmiers et aux technologies Solutions de gestion des mdicaments BD. Les projets vont de la mise en uvre dans de petits hpitaux ou pharmacies celle dans de grands systmes de sant ncessitant une normalisation l''''chelle des provinces ou des rgions. Le consultant en mise en uvre travaillera avec le client pour recueillir ses besoins, dfinir les meilleures pratiques, prendre des dcisions en matire de conception et fournir des conseils pour l''''laboration de politiques et de procdures. Le consultant en implmentation effectue les tches requises conformment au processus de mise en uvre par tapes afin de garantir la mise en service en temps voulu et la satisfaction du client. Le consultant en implmentation doit tre capable d''''tablir des relations de travail collaboratives avec des quipes de projet interfonctionnelles et interdisciplinaires. Responsabilits du poste Diriger les valuations du site et des flux de travail du client et facilite les phases de conception et de mise en uvre du projet pour les solutions de gestion des mdicaments BD. Fournir un soutien l''''quipe et des informations sur les produits, cliniques et techniques lies aux solutions de gestion des mdicaments BD. Grer les quipes de parties prenantes chez le client, obtenir un consensus au sein des quipes et assurer une communication concise et cohrente. Faciliter les confrences tlphoniques et les runions avec les clients afin de faire progresser les objectifs de conception et de mise en uvre en collaboration avec les chefs de projet et les quipes de BD et des clients. tablir avec les clients des relations propices des relations commerciales long terme. Dmontrer ses comptences en matire de rsolution de problmes, de dpannage et de consultation sur les systmes en ce qui concerne les meilleures pratiques pharmaceutiques et infirmires dans les flux de travail lis la gestion des mdicaments. Faire preuve dune connaissance des processus de travail en pharmacie/clinique, de la constitution de formulaires pharmaceutiques, de lintgration des systmes hospitaliers, de vente au dtail, de soins de longue dure et pharmaceutiques, des paramtres des dispositifs cliniques, de la validation des interfaces (ADT, facturation, profil des patients), de la conception des rles des comptes utilisateurs et dactive directory. Faire preuve despritcritique et dune capacit aider les clients amliorer leurs pratiques et oprations commerciales et cliniques actuelles. Installer, valider et former les utilisateurs finaux l''''utilisation des technologies des Solutions de gestion des mdicaments BD (logiciels et matriel). Grer la documentation relative aux projets des clients, aux dpenses, la conformit et aux rapports. Formation et exprience requises Baccalaurat ou diplme collgial (en administration, sciences, sciences de la sant ou dans un domaine connexe). Doit dtenir le titre de pharmacien(ne) autoris(e) au Canada (RPh), DEP Assistant(e) technique en pharmacie ou DEC Technicien(ne) en Pharmacie au Canada, quivalent RPhT. Cinq ans dexprience professionnelle pertinente dans le secteur des dispositifs mdicaux ou des soins de sant, incluant des responsabilits cliniques et techniques. Connaissances et comptences requises Exprience avec les flux de travail IV et la prparation strile. Matrise parfaite de langlais (lu, parl, crit). Excellentes aptitudes la communication verbale et crite, la consultation et lapprentissage. Solides comptences en matire de prise de dcision, de rsolution de problmes et de dpannage. Souci du dtail, capacit mener plusieurs tches de front et mettre en uvre des projets complexes conformment aux objectifs tablis en matire de dveloppement commercial et de satisfaction client. Excellentes comptences en matire dorganisation et de gestion du temps, avec une grande flexibilit pour sadapter facilement au changement. Matrise de MS Office Word, Excel, Outlook, PowerPoint, OneNote et CRM (Salesforce de prfrence). Qualifications Souhaites Connaissance des technologies dinfusion, de distribution et dautomatisation pharmaceutique. BD PharmacyKeeper prefer. Certification dinfirmier diplm dtat ou de professionnel de linformatique sera prise en considration, avec une exprience pertinente dans les processus pharmaceutiques. Exprience de travail avec des clients dans des pharmacies hospitalires, de dtail et de soins de longue dure est un atout. Capacit avre former efficacement les utilisateurs lutilisation des produits et aux meilleures pratiques. Connaissance pratique efficace de la Loi sur les aliments et drogues et de ses rglements, des rglements et directives sur les BPF, des rglements sur les instruments mdicaux, normes de lANORP et de la norme ISO 13485:2016 est un atout. Matrise du franais (lu, crit, parl) est prfrable. Exigences physiques Capacit physique soulever au moins 40 livres au besoin. Ce poste peut ncessiter de pousser, tirer, se baisser, se pencher et soulever. Environnement de travail Ce poste sur le terrain (BC, AB, SK, MB, ON, QC, NS) ncessite jusqu 50% de dplacements. Le candidat idal rside proximit dun grand aroport afin de faciliter ses dplacements travers le Canada. Les dplacements peuvent varier en fonction des besoins du projet et de lquipe. Doit possder et maintenir un permis de conduire valide et un dossier de conduite vierge depuis au moins 3ans, ainsi que satisfaire aux normes de scurit automobile de BD. Suivre une formation sur les instruments BD assigns, selon les besoins, et tre en mesure de se rendre aux tatsUnis des fins de formation au cours des six premiers mois suivant lembauche, puis priodiquement par la suite, selon les besoins. At BD, we prioritize onsite collaboration because we believe it fosters creativity, innovation, and effective problemsolving, which are essential in the fastpaced healthcare industry. For most roles, we require a minimum of 4 days of inoffice presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and worklife balance. Remote or fieldbased positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Companys receipt of sufficient proof that you are fully vaccinated against COVID19. In some locations, testing for COVID19 may be available and/or required. Consistent with BDs Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performancebased culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under ''''Your Career at BD''''. Salary Range Information: $69,000 - $119,000 CAD Annual This job posting is for an existing vacancy As part of our recruitment process, we may, in certain circumstances, use technologies such as artificial intelligence or machine learning to screen, assess, or select applicants. These technologies will only be used in accordance with applicable laws and regulations. Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, youll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where facetoface collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers. Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577. Required Skills Optional Skills Primary Work Location CAN Mississauga - Derry Road West Additional Locations Work Shift #J-18808-Ljbffr
Job Title
Implementation Consultant, Solution Deployment (24-month contract)