Job Title

Job Overview We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences. Responsibilities Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives. Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute daytoday floor leadership duties, making confident and purposeful decisions. Strategic Vision: Develop and execute a strategic vision to promote a customerfirst mentality within the team. Inspire and work through your entire store team to bring this vision to life. Financial Management: Achieve business and financial targets by monitoring budgets, analysing reports, and making informed decisions. Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion. People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority. Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency. Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures. Qualifications 35 years of experience in a retail management role. Preferably as a General Manager. Proven experience with achieving sales and service targets with a customercentered approach. Ability to lead in a fastpaced environment with strong prioritisation, organisation, and multitasking skills. Excellent communication and interpersonal skills, people are inspired by your communication. Experience in coaching, developing talent, and managing teams. Benefits Associate discount Health and dental benefits Competitive PTO; Personal Days RRSP/DPSP program Performance bonus Learning & Development programs And more #WorkLearnGrow2 About Us We value transparency in our hiring processes. Artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy. About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. Were looking for curious, approachable, and passionate individuals who love finding solutions. If thats you, lets work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr