Job Title

BusPlanner is building a world-class Projects practice, and we are looking for driven, talented, and passionate Implementation Consultants to join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact in the world of school bus transportation. Who we are BusPlanner builds market-leading software solutions for K-12 transportation departments across North America. We are on a mission to improve student transportation and empower the people who make it happen. We firmly believe that it takes both product innovation and stellar customer service to achieve our mission. BusPlanner has a 40year legacy in delivering winning products and services to its clients, and we are only getting started! What you will do Lead end-to-end client onboarding projects, building and managing detailed project timelines to ensure a smooth and transparent implementation journey Deliver clear, proactive, and clientfriendly communication at every stage, and coordinate across Technical Solutions, GIS, and Development teams to keep deliverables, dependencies, and milestones aligned Own and execute data migration workflowscleansing, validating, transforming, and importing client data using Excel and AIpowered tools to drive accuracy and efficiency Conduct product training and presentations for transportation directors, route planners, and other stakeholders, both online and in-person (must be able to travel) Become a trusted industry and product expert who guides clients through change management, and continuously explore AI tools and automation to streamline processes and improve data quality What success in this role looks like Your clients feel informed, supported, and confident throughout the entire implementation journey no surprises, no confusion Data migrations are executed accurately and on time, with minimal backandforth or rework Youll likely do well in this role if you: Like owning outcomes, not waiting for direction Enjoy turning messy information into structured plans Communicate early, clearly, and often rather than hoping problems fix themselves Care about client experience as much as technical accuracy Naturally look for ways to make the next project easier than the last This probably isnt the right fit if you: Prefer narrowly defined tasks instead of endtoend ownership Dislike ambiguity or need every answer before starting Want minimal client interaction Feel drained by explaining the same concept in different ways to different audiences Focus only on finishing your work rather than improving the process Are uncomfortable balancing multiple projects at once Qualifications Prior experience in software implementations, client onboarding, or similar project management roles (bonus points for familiarity with public sector clients) Strong project management and problemsolving skills in crossfunctional settings Excellent written and verbal communication skillsyou can make the complex feel simple Comfort working with data in Excel and an eagerness to leverage AI tools in your daytoday work Passion for customer experience and helping your clients succeed #J-18808-Ljbffr