Job Title

Job Title Accounts Receivable Clerk Overview The Role Ensure the company actively manages its sales ledger by supporting our college at the University of Alberta with student debt management. Process customer invoices, monitor outstanding accounts, and ensure timely collection of payments. Manage the flow of information to student sponsors and oversee credit control processes, including allocating sponsor payments against the student debt ledger. Contribute to process improvements and maintain a strong control environment. Main Responsibilities Oversight of Kaplan staff based in Hong Kong to ensure bank statements are downloaded, student receipts are reflected in Salesforce, and any unknown receipts are queried with the Kaplan Admissions team. Ensure unknown receipts are reflected in Salesforce once resolved by the Admissions team. Ownership of transferring student receipts into the finance system. Endtoend ownership of the student refund process. Own and manage the student finance mailbox, ensuring accurate and timely responses to student and sponsor queries relating to fees, invoices, payments, refunds, and outstanding account balances. Liaise with the University of Albertas Billing and Collection Services team to resolve student queries on payments and allocations of tuition fees/other charges. Ownership of student invoice creation in Salesforce and the finance system (including ad hoc adjustments, e.g., for repeat fees). Agree on student payment plans with the Program Director. Monitor accounts receivable aging and contact debtors by phone, in person, or in writing to collect any outstanding amounts on overdue accounts, including receivable balances owed by student sponsors. Investigate and clear old outstanding receivable balances and liaise with internal and external staff to resolve payment delays. Maintain the student ledger in Salesforce and the finance system as required. Provide regular debt information updates to stakeholders and produce statements of account for student sponsors. Work closely with the Program Director and sponsors to ensure funding of extension of study for students taking repeat modules. Assist with monthend close activities related to accounts receivable and support a strong control environment. Liaise with Kaplans Student Success team to confirm student enrollments and monitor academic status. Calculate bad debt provisions, manage the relevant balance sheet account, and monitor appropriateness of bad debt provisions. Draft Partner Share invoices for the University of Alberta on a termly basis. Complete project work as required by the business, e.g., creating a debt reporting dashboard. Candidate Profile Accounting experience with comfort with numbers, foreign currencies, and balance sheet reconciliations. Specific credit control experience is desirable. Excellent, polished communication skills with both financial and nonfinancial staff. Ability to manage challenging conversations well. Organizational intelligence to get things done through formal and informal networks. Extremely accurate and detailfocused. Strong interest in processes and systems. Strong Excel skills. Experience with accounting software. Initiative to identify improvements and drive change. Ability to work independently and as part of a team. Proof of eligibility to work in Canada required. Physical Requirements Sitting Standing Walking Climbing Lifting up to 50+ pounds Pulling Pushing Carrying Grasping Reaching Bending Visual Acuity Color Determination Speaking Listening Department / Location Based at the University of Alberta, the role reports to the Finance Manager for Canada Pathways and works closely with the Program Director, Foundation Program (University of Alberta), as well as our London Head Office and Hong Kongbased finance teams. The role is hybrid, with some officebased days and some homebased days. Company Kaplan International Pathways Canada (KIPCL) is a business unit within the Kaplan International organization, part of Kaplan Inc., a Graham Holdings Company. We are growing rapidly in Canada with two university partners and exciting projects on the horizon. Kaplan International is a global education leader, with offices and partners in more than 60 countries worldwide. We are committed to working in a diverse organization and strive to provide equality of opportunity for all. We encourage applications from individuals regardless of age, disability, sex, sexual orientation, gender identity, pregnancy and maternity, race, religion or belief, marriage and civil partnership, and other protected characteristics. If you require adjustments or additional support within the recruitment process, please contact us directly. Location Edmonton, AB, CAN Employee Type Employee Job Functional Area Operations #J-18808-Ljbffr