Job Title

Overview Dtails De La Rmunration 66,200 - 93,500 CAD Description Du Poste Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Location Saskatoon, Saskatchewan, Canada Hours 37.5 Industry Personal and commercial banking Responsibilities Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an Assistant Branch Manager, you will contribute to the TD''''s success by leading and coaching employees towards achieving operational excellence and personal development objectives. Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies Mentor a team on advice-giving strategies and delivering effective customer experience Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively Work closely with TD partners to help customers meet their financial needs in the best suited manner Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD About Us / Our Program La TD est un chef de file mondial dans le secteur des institutions financires. Elle reprsente la cinquime banque en Amrique du Nord de par son nombre de succursales. Chaque jour, nous offrons une exprience client lgendaire plus de 27 millions de mnages et dentreprises au Canada, aux tats-Unis et partout dans le monde. Plus de 95 000 collgues de la TD mettent en commun leurs comptences, leur talent et leur crativit au service de la Banque, des clients quelle sert et des conomies quelle appuie. Nous sommes guids par notre vision dtre une meilleure banque et par notre objectif denrichir la vie de nos clients, de nos collectivits et de nos collgues. La TD est une entreprise profondment engage tre une leader en matire dexprience client. Nous croyons que chaque collgue est en contact avec la clientle. Nous proposons des programmes de formation et de mentorat et des conversations sur le perfectionnement et le leadership pour raliser votre plein potentiel. Rmunration globale et informations Notre programme de rmunration globale reflte les investissements que nous faisons pour aider nos collgues et leur famille atteindre leurs objectifs en matire de bien-tre mental, physique et financier. Inclut le salaire de base, la rmunration variable et dautres rgimes cls, tels que des avantages sociaux et des rgimes dpargne et de retraite. Autres informations Nous sommes ravis que vous envisagiez une carrire la TD. Nous offrons des conversations sur le perfectionnement, des programmes de formation et un rgime davantages sociaux concurrentiel. Si vous avez des questions dadaptation ou des besoins linguistiques, nous vous aiderons les adresser durant le processus dentrevue. Nous communiquerons avec les candidats slectionns pour planifier une entrevue et informons tous les candidats lorsque cela est possible. Exigences linguistiques (Qubec Seulement) Sans Objet #J-18808-Ljbffr