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Job Title


Dir., Prestation de services tech. et Gestion des partenaires


Company : TD


Location : Toronto, Ontario


Created : 2026-03-07


Job Type : Full Time


Job Description

Dir., Prestation de services tech. et Gestion des partenaires Join to apply for the role at TD. Description du poste Lead the Enterprise Data Management Office (EDMO) to establish and sustain a robust operating model that drives data governance, accountability, and compliance across Business Segments (BS) and Corporate Functions (CFs). Lieu De Travail Toronto, Ontario, Canada Horaire 37.5 hours per week Secteur Dactivit Solutions technologiques Dtails De La Rmunration $91,200 - $136,800 CAD Le salaire de base offert peut varier en fonction des comptences et de lexprience du candidat, de ses connaissances professionnelles, de son emplacement gographique et dautres besoins particuliers du secteur et de lentreprise. Customer Manage crossfunctional team of IT professionals to support assigned business clients / internal partners / stakeholder needs and requirements Responsible for project delivery for the set of application in their scope, commissioning projects to be executed by Tech PMs Establish day to day management direction and define priorities and strategies consistent with the business goals and aligned to overall direction from Technology Leadership team for own area Communicate business vision / goal and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Technology Project Managers etc.) Develop impact assessments and manage assigned portfolio delivery schedule and periodically perform risk assessments to manage operational processes consistent across the portfolio (e.g. time reporting) Monitor and manage Capacity Forecasting process compliance among Technology Project Managers and report on progress, status, and overall health of the portfolio and the individual applications Assess change requests and issues across the portfolio and identify key items for reporting Manage vendor relationships for own area and ensure timely/accurate communication and resolution of issues; monitor billings/expenses against contracts Assist in the assessment of the scope and risk of projects; work with the client, project managers, and/or 3rd party vendors to ensure the development of broad project plans, budgets, and deliverables Work closely with IT leadership to ensure ongoing focus on reusability, scalability, and enterprisewide solutions, to maximize returns on the suite of products Shareholder Measure and monitor progress at clearly defined points in the process for all ongoing projects within the portfolio to ensure projects are delivered on time, within budget, and that projects meet or exceed expectations Assess work plans and schedule impacts across portfolio and identify key schedule issues for reporting, escalate further as necessary Assess and review schedule impacts, and work with stakeholders to resolve, and elevate as necessary Comply with welldefined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements, estimates of scope and cost Track major project deliverables; communicate updates; support initiatives intended at reducing timetomarket and containing costs Ensure operational, reputational, and intellectual risks are understood, and provide advice towards minimizing risk and escalations where appropriate Maintain proficient knowledge of the competition, customer/industry trends and technology innovation; identify opportunities for research and suggest solutions as appropriate Maintain high level of customer service and ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/ agreements Keep informed of technology solutions initiatives and IT direction across TDBG in order to provide strong support to the businesses Ensure a full understanding of business requirements and apply knowledge to accelerate delivery of new and existing projects Partner with BS/CF leadership to embed EDM practices into business processes Facilitate governance forums (EDMC, EDMF) for escalation and collaboration Employee / Team Prioritize and manage own workload and support workload of team members in order to deliver quality results and meet timelines Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Work closely with other groups, sharing knowledge of client and customer issues, needs and expectations, and contributing to sound decisions Establish and maintain open and effective communication with clients, the businesses, and other team members Contribute to the ongoing development of the team and business partners by sharing information, knowledge and lessons learned on a regular basis Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team Participate in knowledge transfer within the team and business units Establish effective relationships across multiple business and technology partners, program and project managers BREADTH & DEPTH Key role involved in negotiating technology costs and scope in forecasting, planning process with subset of business clients within an overall Segment CIO or within a key technology functional area Advanced knowledge and understanding of assigned business and bank technology standards (e.g., infrastructure, architecture, processes, applications, platforms, services) and managing people / projects Knowledgeable of external competition, industry and/or market trends in relation to own business Responsible for managing multiple teams and/or projects with increasing degree of complexity and broad scope (e.g., multifunction within line of business) Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/planning in the execution of work plans with a short to medium term business perspective Manages system enhancements, new releases or projects typically focused on a specific product/application of moderate scope and complexity Directly or indirectly manages/Leads a group (e.g., Oversee assignment and accountability for EDM roles: Data Sponsor, Data Owner, BAO, TAO, Output Owner, Data Steward Maintain clarity on organizational hierarchy and interaction model Lead communication and training initiatives to foster data literacy Monitor adherence through metrics and reporting dashboards Ensure compliance with Enterprise Data Management Standard and regulatory expectations Define and evolve EDMOs operating model aligned with enterprise priorities and regulatory requirements Drive adoption of data governance standards and frameworks across BS/CFs Provide oversight and guidance for risk mitigation and audit readiness Orchestrate the development of resolutions, plans and strategies for operational advancement Generally reports to Sr. Manager or Executive role Experience & Education Undergraduate degree or Technical Certificate Graduate degree, preferred 7+ years of relevant experience Proven experience in enterprise data governance and operating model design Strong leadership, facilitation, and stakeholder management skills Ability to influence at senior levels and drive cultural change Familiarity with regulatory frameworks (e.g., OSFI) and data risk management propos de nous La TD est un chef de file mondial dans le secteur des institutions financires. Elle reprsente la cinquime banque en Amrique du Nord par son nombre de succursales. Chaque jour, nous offrons une exprience client lgendaire plus de 27 millions de mnages et dentreprises au Canada, aux tats-Unis et partout dans le monde. Plus de 95 000 collgues de la TD mettent en commun leurs comptences, leur talent et leur crativit au service de la Banque, des clients quelle sert et des conomies quelle appuie. Nous sommes guids par notre vision dtre une meilleure banque et par notre objectif denrichir la vie de nos clients, de nos collectivits et de nos collgues. La TD est une entreprise profondment engage tre une leader en matire dexprience client. Voil pourquoi nous croyons que chaque collgue, peu importe son secteur dactivit, est en contact avec la clientle. En parallle de lvolution de nos activits et de notre stratgie, nous innovons afin damliorer lexprience client et de crer des capacits pour faonner lavenir des services bancaires. Que vous ayez plusieurs annes dexprience dans le secteur bancaire ou que vous commenciez tout juste votre carrire dans le domaine des services financiers, nous pouvons vous aider raliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour raliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant quentreprise rime avec la vtre. Programme de rmunration globale Notre programme de rmunration globale reflte les investissements que nous faisons pour aider nos collgues et leur famille atteindre leurs objectifs en matire de bientre mental, physique et financier. La rmunration globale la TD inclut le salaire de base, la rmunration variable et bien dautres rgimes cls, comme des avantages sociaux en matire de sant et de bientre, des rgimes dpargne et de retraite, des congs pays, des avantages bancaires et des rabais, des occasions de dveloppement de carrire et des programmes de rcompenses et reconnaissance. En savoir plus. Exigences Linguistiques (Qubec Seulement) Sans Objet Seniority level Director Employment type Fulltime Job function Information Technology Industries Banking #J-18808-Ljbffr