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My Insurance Broker, 505 Hwy 7 East, Commerce Gate Sute 328, Thornhill, Ontario, Canada Job Description Posted Wednesday, February 11, 2026 at 5:00 AM Job Title: Commercial Lines Account Manager Employment Type: Full-time / Permanent / Hybrid Salary Range: $55,000 - $65,000 Who we are: Established in 2008, My Insurance Broker is a proud familyowned and Canadianoperated brokerage. As one of Ontario's fastestgrowing online brokerages, we have forged strong partnerships with Canada's leading insurance companies. With multiple offices across Southern Ontario and a dedicated support center in Richmond Hill, we are committed to delivering superior pricing, comprehensive coverage, and exceptional service to our clients. About the role: My Insurance Broker Corp. is looking to add a dynamic, energetic, and teamoriented Commercial Account Manager. The successful candidate will manage and service a portfolio of commercial insurance accounts by marketing new business, handling renewals, servicing existing clients, and remarketing policies when required. The Commercial Account Manager will ensure clients receive accurate coverage advice, timely service, and competitive insurance solutions while building and maintaining strong relationships with clients, carrier partners, and internal teams. What youll be doing: Account Management & Client Service - Manage a book of commercial insurance business, providing ongoing service and support to clients. - Maintain regular communication with clients to review coverage, address concerns, and respond to inquiries. - Process policy changes, endorsements, cancellations, and midterm adjustments accurately and in a timely manner. - Ensure client files are complete, accurate, and up to date in the Broker Management System. - Review upcoming renewals to ensure accuracy, coverage adequacy, and competitive pricing. - Prepare and market renewal submissions to carriers, negotiating terms and coverage on behalf of clients. - Remarket accounts when necessary to secure the best coverage, pricing, and terms for clients. - Present renewal options and recommendations clearly to clients and obtain binding instructions. New Business Marketing - Market new commercial business by gathering underwriting information, preparing submissions, and quoting with appropriate carriers. - Assess client risks and recommend appropriate coverage solutions based on business operations and exposures. - Prepare applications and supporting documentation for new business placement. - Bind coverage in accordance with carrier guidelines and brokerage authority. Carrier & Internal Collaboration - Build and maintain strong working relationships with insurance carriers and underwriters. - Communicate effectively with carriers regarding submissions, endorsements, and policy issues. - Collaborate with internal teams to ensure smooth processing, documentation, and followup. Compliance & Quality Control - Ensure all transactions comply with carrier underwriting guidelines, regulatory requirements, and internal policies. - Maintain proper documentation, disclosures, and auditready files. - Identify potential risks, coverage gaps, or E&O concerns and elevate as required. Other Responsibilities - Participate in team meetings, training sessions, and processimprovement initiatives. - Support brokerage goals related to retention, growth, and service excellence. - Perform other related duties as assigned by management. What we need you to bring: - Minimum College or University level Degree or comparable experience. - Minimum 35 years of experience in a general insurance brokerage, preferably in commercial lines. - Proven experience managing and servicing commercial insurance accounts. - Experience marketing new business and renewals with multiple carriers. - R.I.B.O (Level I) License - Proficient with insurance policy systems as well as MS Office, specifically Excel, Word, and Outlook. - Experience working with company portals and Broker Management System (EPIC preferred). - Familiarity with carrier portals and underwriting workflows. - CIP or CAIB Certification or working towards its completion is considered an asset. My Insurance Broker, 505 Hwy 7 East, Commerce Gate Sute 328, Thornhill, Ontario, Canada My Insurance Broker is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We welcome and encourage applications from individuals of all backgrounds and are dedicated to employment equity. We are committed to providing accommodation upon request for applicants and employees with disabilities, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of our hiring process, please inform us and we will work with you to meet your needs. Your application will be reviewed by a member of our recruitment team who will carefully assess your qualifications - never AI. We thank all candidates for their interest, however, only those selected for an interview will be contacted. #J-18808-Ljbffr