Job Title

Role: Security Operations ManagerType: Remote - working EST HoursSecurity Clearance: Must be eligible for up to a Top-Secret Security ClearanceJob OverviewWe are seeking a strategic and hands-on Security Operations Manager to lead our Trust & Security operational functions. You will be responsible for the vision, governance, and performance of our detection and response capabilities across AWS, identity, and hybrid networks. Reporting to senior leadership, you will manage the Security Operations team, refine our zero-trust roadmap, and ensure our security posture aligns with global compliance standards.Key Responsibilities:Direct and mentor Security Operations Specialists; manage resource allocation and professional development.Define the roadmap for incident response, threat hunting, and automated remediation workflows.Act as the ultimate escalation point for high-severity incidents, coordinating communication between Technical, Legal, and Executive teams.Establish and report on Key Performance Indicators (KPIs) such as MTTD and MTTR to demonstrate SOC maturity.Manage the security stack (e.g., CrowdStrike, NG-SIEM) and oversee third-party security service providers.Ensure operational alignment with ISO-27001, UK Cyber Essentials, and NIST 800-53 frameworks.Collaborate with Engineering to integrate zero-trust principles into the production and corporate environments.Qualifications: 12+ years of experience in cybersecurity, with at least 3-5 years in a leadership or management overseeing a SOC or SecOps team.Proven track record of building and scaling security operations in high-growth, cloud-native (AWS) environments.Deep understanding of the NIST/SANS incident handling frameworks and forensic methodologies.Advanced knowledge of CrowdStrike Falcon, AWS Security Hub, and enterprise workflow tools like ManageEngine.Exceptional ability to translate technical threats into business risk for board-level reporting.CISSP, CISM, or equivalent advanced security certifications are highly preferred.Use of Artificial Intelligence in Hiring: The Company may use artificial intelligence (AI) enabled tools to assist with certain aspects of the recruitment process, such as resume screening and candidate matching. All employment decisions are made by human reviewers. The Company uses AI responsibly and in compliance with applicable employment, privacy, data protection, and human rights laws of Ontario.