Note: Only candidates in Canada will be considered. Within Canada, we are remote-first, with a preference for candidates in Montreal or Toronto.The problem were solvingCanada has welcomed hundreds of thousands of refugees and newcomers fleeing conflict in recent years. Now, many are struggling to become independent. Canada needs a new system to help refugees reach independence in our country, quickly and at scale. Its good for refugees, good for Canadians, and good for Canada.Haven focuses on what helps refugees become independent: language and integration.Language: Canadas language system for refugees is breaking down. Federal funding cuts have led to what Languages Canada calls the sharpest decline in the sectors history. Without sufficient English or French, refugees cant become independent.Integration: Public sentiment toward refugees is getting worse. 60% of Canadians say newcomers dont adopt Canadian values, and 43% believe most refugee claims are illegitimate (Environics). Refugees should integrate is easy to say but hard to do. Ever tried rebuilding your social and professional life, from zero, in a new country? Canada needs a scalable way to help refugees integrate.Thats the problem were trying to solve. If that fires you up, keep reading.What Haven is doing about itHaven connects refugees in Canada who need help with Canadians who can help. We make this work scalable through our platform: app.findhaven.org. Our vision has three parts, all working toward refugee independence:Language: Haven becomes the best way for refugees to learn English (and soon, French).Integration: Haven becomes the best way for refugees to meet Canadians, rebuilding their social and professional network.For Canadians: Haven becomes the best way to help refugees in our country.Launched in 2023, Haven now has over 20,000 users. Weve proven productmarket fit, particularly in language learning: refugees learn English through instruction (online classes with ESL teachers) and immersion (conversation practice with Canadians). Haven makes all this scalable by matching refugees with teachers and volunteers on our platform.What comes nextWeve built something that works. Now its time to scale. Our goal is to reach every refugee in Canada who needs help, and were expanding our product team to make that possible.This will be one of the most unique challenges of your career. Havens platform must serve tens of thousands of refugees from diverse communities, from Gaza to Ukraine to Sudan, while engaging Canadians across the country through a seamless, inspiring experience. We need to build a product that makes Canada stronger and helps families that have lost everything.The role and what youll be doingWere hiring a Product Manager to help deliver on Havens product vision. Youll take the foundation weve built and make it even better. Were open to two types of profiles:A technical, AI-native PM who can build and ship alongside engineers. This would be a full-time role.A traditional product leader focused on strategy and prioritization. This would be a fractional (~20 hrs/week) engagement.The scope scales with capability. Flexibility and autonomy are high in either model.Check out our . For context, our current tech stack is:Next.jsPrisma, MongotRPCTailwindTesting: Playwright, JestYour responsibilities:Lead product discovery: Identify the most important problems to solve through research, analytics, and team feedback.Conduct user research (interviews, surveys, prototype testing) and use insights to drive discovery, scoping, and prioritization.Scope new features: Turn ideas into clear, actionable specs: what the feature does, how it works, and how success is measured.Build (for technical/AI-native PMs): If you have a technical skillset and are comfortable using modern AI tools, youll directly prototype, ship, and iterate on features alongside engineers.Prioritize work: Balance user impact, organizational goals, and engineering effort with input from the Product Owner (Executive Director) and engineering team.Plan and organize: Work with engineers to build tickets and support sprint planning.Collaborate: Work closely with the Product Owner and engineers to ensure features are realistic and aligned with Havens goals.Track results: Measure outcomes, share learnings, and iterate based on data.Refine product process: Improve rituals like sprint planning, backlog grooming, and retros.What we are looking for5+ years of product management experience building and shipping products in production environments.Strong product instincts: you know how to balance user needs, organizational goals, and technical feasibility.Experience leading the full product lifecycle: discovery, scoping, prioritization, release, and post-launch learning.Analytical and data-informed: comfortable using tools like GA4 or PostHog, and interpreting user feedback and metrics to guide decisions.Excellent communicator: clear and structured. You can fit into problem solving with our team, and you can comfortably speak with our refugee and Canadian users.Technically fluent: not necessarily a developer, but confident discussing architecture, APIs, and trade-offs with engineers.Ability to work independently and take ownership in a small, fast-moving team.You care about our vision: helping refugees in Canada become independent faster and building a stronger Canada.What we offerCompetitive compensation in line with experience. As a tech non-profit, were looking for people who value a balance between meaningful work and compensation.Remote work flexibility (Canada-wide, with preference for Montreal or Toronto).Mission-driven, high-autonomy role at one of the fastest-growing tech-for-good orgs in CanadaAn ambitious and fun working culture that combines a private sector, get things done mentality with a humanitarian mission.How to applyPlease email with:Your resume. No need for a cover letter.In your email, please add a brief explanation to make it easy for us to see how your experience fits each aspect that weve outlined in the What we are looking for section.Please include any relevant attachments such as your portfolio or GitHub links.Applications submitted through LinkedIn will not be considered. Were reviewing applications sent by email as they come in.
Job Title
Senior Product Manager