Job Title

The Senior Project Manager works closely with our Project Coordinators, Project Managers, Account Directors and Vice Presidents to ensure the successful planning, execution and delivery of various accredited and unaccredited congresses, symposia and slide decks; advisory board and consultancy meetings; podcasts and webinars; electronic medical record and digital initiatives; research and writing; as well as other projects and products managed by eoci. The Senior Project Manager plays a crucial role in the delivery of medical education and communication services. They possess a strong understanding of project management principles, client relationships and the healthcare industry. Responsibilities: Assist Account Directors and Vice Presidents and oversee Project Managers and Project Coordinators in the planning and execution of programs taking responsibility for the overall planning, execution and delivery of small and large-scale programs across multiple formats, including live, virtual, hybrid events, congresses and educational initiatives Prepare comprehensive budget estimates to meet client needs Define project scope and lead internal team members in the planning, execution, and delivery of multiple projects simultaneously, ensuring timelines, budgets, and quality standards are met Serve as the primary point of contact for assigned clients and regularly communicate and lead calls with internal team members, healthcare professionals (HCPs) and external stakeholders to provide project status, project direction and address any issues that may arise Monitor project progress, identify potential challenges, address client concerns and implement solutions, ensuring client satisfaction and retention Develop relationships with academic societies and accrediting bodies to enhance our medical education offerings and processes and ensure compliance with guidelines Lead and review accreditation application submissions and provide guidance for accreditation standards, processes and applications Supervise logistics for live and virtual events, including venue selection, accommodation bookings, food and beverage selection, travel arrangements and audiovisual setup Manage the development of creative and marketing materials and promotional campaigns by approving the list of tactics and the promotion schedule. Innovate on new ways to market and promote programs Collaborate with cross-functional teams including internal team members as well as vendors and freelancers to support deliverables within agreed upon scope. This includes graphic designers, medical writers, proofreaders, translators, etc. Oversee and finalize document formatting, editing, printing and distribution to ensure all deliverables meet quality standards Provide in-person and virtual onsite leadership for live events working with team members, clients, HCPs and vendors to successfully execute the event Monitor project budgets, track expenses, and ensure accurate invoicing and billing according to client agreements Responsible for advising clients when there is a potential that project will be over budget and/or out-of-scope Support internal projects for the Leadership Team and Operations, including research and beta testing of new tools, processes and programs Track and submit time for project-related work for budget tracking purposes Develop strong internal relationships and exemplify the companys core values accountable, collaborative, adaptable, respectful, fun. Commit to self-development and ongoing learning and professional development Skills and Qualifications: Strong interpersonal, customer service, organizational and time management skills Ability to work successfully and proactively in a fast-paced environment with multiple projects and clients with competing deadlines and changing workload demands Experience managing project budgets, tracking expenses and ensuring projects are delivered within financial constraints. Ability to forecast financial needs and provide recommendations to senior leadership on cost management Ability to problem-solve and having a solution-oriented mindset Acts as a role model for team members by displaying a professional attitude Experience in project leadership in marketing, research, healthcare or the pharma industry Ability to work independently and as part of a team Attention to detail and a high regard for accuracy and quality Excellent communication skills, both written and verbal including business writing, proofing and editing An aptitude for formatting, layout and general design Proficient with the Microsoft 365 Suite including Word, Excel, PowerPoint, Outlook and Teams Bright personality, positive attitude, team player, reliable, confident. Bachelors degree in a related field, preferably in health sciences or business Minimum 4 years of experience in client management, preferably in a medical communications agency or healthcare/pharmaceutical industry Available to travel within Canada Considered an asset - Knowledge of the accreditation processes and understanding of the IMC Code of Conduct - Experience with project management software - Bilingual in both English and French