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Job Title


Shopper Insights Senior Client Lead


Company : dunnhumby


Location : Toronto, Ontario


Created : 2026-03-01


Job Type : Full Time


Job Description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Are you ready to leverage a passion for insights to elevate your career? Dunnhumby the global leader in Customer Data Scienceis growing our highimpact Walmart Canada team , and were looking for a Shopper Insights Senior Client Lead who wants to shape the future of retail. This is not a typical insights role. This is your opportunity to influence decisionmaking at one of Canadas largest retailers and the worlds most iconic CPG brandsdriving strategies that millions of shoppers will feel every day. As a trusted advisor, youll bring powerful customer insights to life, turn data into action, and unlock measurable growth for your clients. Youll champion Customer First thinking, translate strategy into realworld impact, and play a key role in dunnhumbys partnership with Walmart Canada. If you thrive on solving big problems, telling compelling data stories, and building lasting client partnerships, you belong on our Team, a group known for collaboration, curiosity, and getting things done. What we expect from you Mobility to be based in the Greater Toronto Area Bachelors degree in a relevant subject 4-6 years relevant CPG, Merchant or Retail experience Client facing consultative approach to training and driving client engagement Significant experience with the SHOP/dhAssortment or similar insight tools Category management expertise: assortment analytics, customer insight analytics Project management experience People management experience What You Can Expect From Us We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also, a degree of personal flexibility you might not. Plus, thoughtful perks, like flexible working hours and your birthday off. Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Womens Network, dh Proud, dh Parents & Careers, dh One and dh Thrive as the living proof. Everyones invited. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)