Job Title

Installation Manager Lead the Crew. Own the Standard. Deliver the Result. If youve run jobs, led installers, handled tough homeowners, and know how to keep production tight this role is for you. Were not looking for someone to sit behind a desk. Were looking for a leader who understands the field, knows what right looks like, and takes pride in running clean, efficient, highperforming installation teams. Who We Are Renewal by Andersen is the fullservice replacement division of Andersen Corporation a 125yearold company and the most trusted name in windows and doors in North America. In British Columbia, Renewal by Andersen is operated by the Dunn Group known for aggressive growth, strong leadership, and a commitment to worldclass customer experience. Were growing fast. And we need strong Installation Managers to grow with us. The Role As an Installation Manager, you are responsible for making sure jobs are: Measured accurately Scheduled properly Installed to company standard Completed right the first time Delivered with an exceptional customer experience You will oversee multiple jobs and crews across your region. You are the bridge between Sales, Production, and Installation. If something is wrong you fix it. If something can be improved you improve it. If standards slip you raise them. You report to the Regional Senior Installation Manager and work closely with Production and Sales. What Youll Be Accountable For Installation Performance FirstTime Completion (getting the job done right the first time) Accurate measurements and job packages Reducing errors and rework Maintaining installation standards Scheduling & Execution Coordinating jobs efficiently Ensuring installers have what they need Keeping projects moving on time Customer Experience Maintaining high Medallia (NPS) scores Driving strong 5star reviews Handling escalations professionally Cost Control Reviewing and managing project cost additions (PCAs) Preventing avoidable order errors Monitoring installer payouts for accuracy Team Development Coaching installers Reinforcing company standards Identifying skill gaps and training needs What a Strong Candidate Looks Like Youll likely succeed here if you: Have 5+ years leading field crews in construction or trades Understand window/door installation or similar exterior trades Are comfortable reading measurements and job packages Know how to hold tradespeople accountable without losing respect Believe clean jobsites and homeowner care matter Are comfortable being measured on performance This role requires confidence, urgency, and leadership presence. If you prefer low expectations and minimal accountability, this isnt the right fit. How Youre Measured (KPIDriven Role) You will be measured monthly on: Days to Measure / Days to Order FirstTime Completion Rate Customer Satisfaction (Medallia) Online Reputation (5Star Reviews) Technical Accuracy of Job Packages This is a scoreboarddriven position. Performance matters. Compensation Base Salary: $75,000 annually Car Allowance: $800 monthly Cellphone Allowance: $50 monthly Bonus Potential: Up to $11,250 annually Total Earning Potential: Over $96,450 per year Bonuses are paid monthly and tied directly to performance metrics such as: Firsttime completion Customer satisfaction scores Review performance Measurement and order accuracy Error reduction You control your bonus through results. Working Conditions Fieldbased role with regular driving to job sites Administrative work completed from home office Occasional evening or weekend availability may be required Must be able to lift and carry light product samples Why Join Renewal by Andersen Dunn Group? Backed by a 125year industry leader Rapid growth across BC Strong operational leadership Clear expectations and accountability Real opportunity to grow into senior leadership If Youre Thinking: Ive run crews before. I know how to prevent install mistakes. I want to be paid for performance. Then we want to hear from you. Apply today and show us how you lead. #J-18808-Ljbffr