Job Title

About UsSteeles Transportation Group (Steeles) specializes in providing scheduled LTL Freight in Alberta and local pickup and delivery from our terminal hubs located in Calgary and Edmonton. Steeles has a strong reputation for our service, which we have been building since 1957.Steeles is an assetbased business which utilizes a fleet of dedicated equipment, which includes companyowned assets and owneroperatorowned equipment working as subcontractors along with carrier partners to provide safe, timely and competitive freight services throughout Alberta. Our main area of service occurs in the busy corridor between Calgary, Red Deer, and Edmonton, and we do have staff and/or drivers based in each of these major cities.Job Title: Terminal ManagerJob SummaryThe Terminal Manager for both Calgary & Edmonton terminals is to oversee and manage all local operational functions, including dock operations, local driver performance, fleet maintenance coordination, and terminal safety compliance. While key support functions such as dispatching, customer service, and health & safety are centralized at our Calgary head office, the Edmonton Terminal Manager plays a vital role in executing terminallevel operations and ensuring service excellence in collaboration with the broader operations team.Job ResponsibilitiesA. Terminal OperationsManage all daytoday terminal activities, ensuring efficient crossdocking, accurate freight handling, and timely equipment turnaround.Supervise dock workers, ensure proper load planning, and trailer utilization.Monitor inbound and outbound schedules in alignment with the centralized dispatch team.B. Driver and Fleet OversightDirectly manage local company drivers and owneroperators based in Edmonton, including onboarding, scheduling coordination, and performance support.Partner with centralized dispatch to communicate route assignments, updates, and service feedback.Monitor fleet condition and coordinate with maintenance vendors for scheduled servicing and urgent repairs.C. Health, Safety and CompliancePromote a safe work environment and ensure Edmontonbased employees adhere to company safety protocols.Serve as the local contact for the centralized Health & Safety Officer, assisting with site inspections, incident investigations, and safety initiatives.Conduct toolbox talks and safety coaching for dock and driver teams.D. Customer Experience & Service QualitySupport the centralized Customer Service team with timely local updates on freight status, exceptions, and terminal operations.Ensure local delivery and pickup service standards are met or exceeded.Resolve operational issues that impact customer satisfaction in collaboration with HQ support teams.E. Facility and Asset ManagementEnsure terminal cleanliness, security, and compliance with facility standards.Monitor inventory of supplies (pallets, straps, fuel, etc.) and place rerestocking orders as required.F. Performance Monitoring Operations and PeopleEstablish key performance indicators (KPIs) to measure operational performance, such as:Ontime outbound and inbound trailer readinessLoad and unload accuracy (minimizing exceptions or damages)Dock Throughput performanceDriver performance metrics (compliance, service, safety)Incident and injury rateFleet availability and uptime.Dock productivity and efficiencyProvide regular feedback to direct reports and complete performance reviews as directed by our People Resources department.G. Risk ManagementIdentifying and mitigating potential risks to operations, such as adverse weather conditions, traffic congestion, equipment breakdowns, and driver shortages.H. Team LeadershipLead the Edmonton dock and driving team, creating a positive culture of accountability, performance, and safety.Foster open communication and teamwork with centralized departments (Dispatch, Customer Service, H&S).Conduct regular performance checkins and provide development feedback to direct reports.I. Continuous ImprovementImplement process improvements and best practices to enhance operational efficiency, productivity, and customer service quality.Other duties as required.Education and Experience RequirementsDiploma or Degree in Logistics, Supply Chain, Business Administration, or 5 years of equivalent business experience.5+ years of experience in LTL or P&D terminal operations, including managing drivers and dock personnel.Experience and knowledge of the operation of Vehicles (Trucks / Vans), Trailers and attached equipment such as power tailgates, heaters, and reefers.Strong familiarity with transportation compliance and fleet coordination.Qualifications/SkillsProficient use of English, both written and spoken; additional languages considered an asset.Taskoriented selfmotivating.Familiar with the National Safety Code and Provincial Transportation rules and regulations as they may apply.Geographical knowledge or the ability to quickly learn it.Ability to manage a P&L and operating budget.Leadership skills/Ability to lead and manage small teams.Ability to coordinate and manage a driver teamLicense, Registration, Or Certification RequiredCertifications and Licenses in industryrelated qualifications support advancement.Current Forklift operators license, TDG Certification and a valid drivers license. Class 5 minimum, Class 1 preferred.Are You a Good Fit?Think you have what it takes? Are you ready to join a great team? Please submit your application today!Job TypeFull Time, PermanentSchedule 810hour shift Monday to Friday InPersonAbility to commute/relocate. AB (Calgary / Edmonton): Reliably commute or plan to relocate before starting work (required).Experience5+ years preferred.BenefitsCompany eventsComprehensive Health and Dental careDisability insuranceEmployee assistance programExtended health careLife insuranceOnsite parkingPersonal Paid time offPaid Sick LeavePaid Study LeaveTuition reimbursement #J-18808-Ljbffr