Skip to Main Content

Job Title


Office Manager


Company : Service Corporation International


Location : West Vancouver, British Columbia


Created : 2026-03-03


Job Type : Full Time


Job Description

Our associates celebrate lives. We celebrate our associates. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. JOB RESPONSIBILITIES Accounting Function Oversight Collections of all accounts receivable Verifications and payments of all accounts payable invoices Controls of receipt and deposit of cash payments received Maintains petty cash account and disburses the same in accordance with company policies and procedures Reconciliations of all accounts Cash advance checks Same Day Check requests Bank deposits Verifies/audits cash disbursement reports Tracks Capital Expenditure Authorizations (CEAs) Operational Activities Orders supplies for the office and completes inventory counts Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation Completes various funeral reports and files accurately Assures compliance with all Company policies and procedures to include Sarbanes Oxley (SOX) audit Dignity University (DU) training Day Sales Outstanding''s (DSO) related to financial and administrative areas Assists in preparing and/or overseeing all funeral-related forms Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators Processes expense reports Updates General Price Lists (GPLs) Assists with funeral services and ''Making Everlasting Memories'' (MEMs) as needed Coordinates daily activities with business unit as well as other departments Trains associates in the proper administration of policies and procedures Services customers by interacting with families in a professional and compassionate manner Maintains and updates customer records Updates company website with current obituaries and ensures obituaries are placed in newspapers Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations Behaves in a supportive way to enrich the work environment Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance Performs other duties as assigned MINIMUM Requirements Education High school diploma, GED or completion of a diploma-training program at a college or technical school Experience General office, and Accounts Payable experience Knowledge, Skills and Abilities Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required Excellent communication skills both orally and in writing High level of compassion, integrity, and confidentiality Problem solving skills Ability to multi task and set priorities Detail oriented Must be flexible and able to function in a face-paced environment Work CONDITIONS Work Environment Professional Dress is required when in contact with families. Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond ''standard'' hours as the need arises Pay $25.50/hr Postal Code: V7V 1J7Category (Portal Searching): OperationsJob Location: CA-BC - West Vancouver