Job Title

Detailed Job Description JOIN US IN ENABLING TRADE THROUGH CANADA''S LARGEST PORT. The Vancouver Fraser Port Authority is an arm''s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada''s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada''s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities. As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential. As the Casual Office Assistant, you are responsible for performing bilingual reception and switchboard duties while supporting office administration by greeting visitors, receiving all incoming couriers and mail and disbursing according to process and procedures. You will also maintain office equipment including photocopiers, faxes, and coffee machines, ordering and organize storage of office stationery and standard office supplies and to assist departments with departmental orders of office supplies through the corporate vendors. What You Do Greets and assists visitors to VFPA. Operates switchboard ensuring prompt, accurate and courteous attention in relaying and transferring calls. Accepts and communicates messages accordingly. Redirects calls to voicemail as requested. Receives and replies to queries from general public and various agencies. Provides information within scope. Registers visitors and issues temporary security passes in accordance with processes and procedures. Maintains the reception email and re-directs enquiries as needed. Distributes and keep safe corporate vehicle keys and fuel cards per process. Makes miscellaneous office purchases with purchasing card as required. Monitors the corporate bus ticket program and restock tickets as required. Receives all incoming mail and deliveries and performs tasks associated with distribution of such to staff. Handles all outgoing mail. Places orders for courier services. Assists departments with processing required documentation for out of country shipments. Office supplies Ensures the office supply room is tidy and organized with an adequate amount of office supplies and stationery. Fill out online purchase requisitions for ordering supplies through corporate vendor, and delivers or unpacks and shelves supplies received. Verifies packing slips to goods received to ensure the billing is accurate. Maintains all photocopiers and fax machines at VFPA and calls for service when required. Maintains coffee machines and call for service when required. What You Bring The successful candidate will possess a high school commercial graduation diploma with a minimum of six months of related experience, including completion of receptionist/telephone technique training. The candidate will have good keyboarding skills and personal computer proficiency in software applications such as MS Word, Excel, and Outlook. The ability to speak French fluently is an asset. Must have demonstrated experience with the following: Excellent verbal and written communication skills. A courteous and pleasant telephone manner, with the ability to communicate tactfully and positively with all contacts, both internal and external. Being a team player with excellent interpersonal and organizational skills along with the ability to maintain accurate and timely work output. Being flexible and adaptable to meet a variety of working conditions. Excellent organizational skills with the flexibility to perform multiple tasks and meet deadlines are required. Proven diagnostic, problem solving, team skills are essential, along with an excellent ''customer service'' approach. What We Offer We offer a robust total rewards package including: Market-competitive base salaries Learning, development, and advancement opportunities Onsite gym with towel service in a national landmark in the heart of Vancouver''s waterfront Friendly, unique, and respectful workplace Location: Vancouver, Canada Job type: Bargaining Unit, Casual, In-office Working environment: Normal working office conditions The incumbent must obtain and maintain a valid Marine Transportation Security Clearance when specific projects require this position to access restricted areas/information as defined by the Marine Transportation Security Regulations. This is Canadian-based employment, and all employees are expected to maintain legal eligibility to work in Canada. Applicants advancing in the hiring process may be subject to technical assignments, psychometric assessments, and/or background checks, including but not limited to criminal record, credit, and/or reference checks. At the Vancouver Fraser Port Authority, we are dedicated to employment equity and a workplace reflective of the diversity of our port community. We welcome applications from all qualified candidates including women, persons with disabilities, Indigenous peoples, and members of visible minorities. Reasonable accommodation can be provided in the selection process and while working with the port authority. If you require assistance with applying to our openings or are seeking accommodations to apply in an alternative format, please contact us at We are committed to supporting your needs and will do our best to provide the necessary assistance. We recognize and acknowledge that we are located on the traditional territories of the xmkym (Musqueam), Swxw7mesh (Squamish), and slilwta (Tsleil-Waututh) Nations. To learn more about our First Nation relations and commitment to reconciliation, please visit our website.