Job Title

Job Title: Mountain Adventures Guide Location: North Vancouver Department: Mountain Adventures Reports to: Manager, Rentals and Mountain Adventures Role Status: Full-time and Part-time seasonal hourly Position Start Date: June 1st, 2026 About Us As Vancouver''s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encouraged to apply. Job Summary Mountain Adventures Guides are responsible for the daily operations of our adventure activities including Mountain Ziplines and the Mountain Ropes Adventure. Gearing up, providing a safety briefing and taking guests through their whole two-hour experience, our guides are outgoing and knowledgeable, providing a memorable visit for all our visitors. Essential Job Functions Guiding tours in a safe professional manner while engaging with guests and providing an informative experience about Grouse Mountain and its surroundings. Completing daily opening and closing inspections of the department areas and ongoing inspections of all relevant safety gear and equipment; reporting any equipment safety hazards and malfunctions to the Supervisor on duty. Checking in guests for appropriate experience, process retail photo and other mountain activity sales to add value to guest experience. Monitoring activities for risk management, as well as assessing and intervening when situations require (according to company policies). Ensuring guests enjoy safe, positive, and enriching experiences that exceed the guest''s expectations. Demonstrating, teaching, and assisting guests in the use of safety equipment. Ensuring the correct fit, adjustments, and use of equipment before and during activity participation, and ensuring safety rules are followed, without compromise. Promoting Mountain Adventures activities and all other Grouse Mountain products, services, and promotions in order to keep our guests informed Completing daily written reports and checklists. Completing general housekeeping duties for the Zipline Circuit, Ropes Course, Eye of the Wind and staff areas on a daily basis. Maintaining a clean work environment, including cleaning/disinfecting Zipline/Rope equipment, common touch surfaces and other areas in the Adventures facilities. Supervisory Responsibility This position reports directly to the Manager, Rentals and Mountain Adventures, no direct supervisory responsibilities are given. Required Qualifications and Abilities Successful completion of secondary school preferred Must have flexible availability and be available on evenings, weekends and holidays, including being available to work at least 3 days per week during July and August. Time off is limited and is only available on a first come first serve basis Previous experience leading groups, public speaking or tour guiding considered an asset. First-aid qualifications considered an asset. Must be able to complete all paperwork according to company policy, including proper delivery of release of liability waiver. Must be able to work at heights and understand the requirements of mandatory safety at heights Must be able to meet the physical requirements of the job including restrictions for each activity. Previous experience in customer service and/or adventure tourism considered an asset. Have the ability to communicate effectively with teammates, leaders, and both adults and children guests in group and individual settings A reliable self-starter who can work with minimal supervision Must be able to handle the physical requirements of an outdoor position that operates in all types of weather Must complete area-specific training and pass a written test. Working Conditions Mountain Adventures Guides perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling and other forms of manual tasks. Compensation and Benefits Starting at $18.86 per hour, up to $22.06 per hour All positions are eligible for the following benefits and perks: Free Seasonal Access Pass Discounts at the resort''s restaurants, retail, and rental outlets Referral Bonus Program Public Transit subsidies Free or discounted lift tickets at many other resorts (winter/summer) Access to free Employee and Family Assistance Program Excellent training and professional development Northland Properties friends and family discounts program including hotels, restaurants, and recreation. Full-time, year-round positions are also eligible for these: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans RRSP matching plan after 1 year of service Free access passes for dependents Disclaimer The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Equal Opportunity Employer Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.