Job Title

Position #: V46842 Expected Start Date: March 23, 2026 Union: OOS Facility: Saskatchewan Health Authority City/Town: Regina Department: Healthline - Clinical Operations Type: Full-time regular FTE: 1 Shift Information: Days Hours of Work: 5 shifts of 7.5 hours per 1 week Relief: No Float: No Field Hours: No Salary or Pay Band: As per Terms and Conditions of Employment Travel Required: Yes Job Description: The Manager, Provincial HealthLine 811 Clinical, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province''s healthcare goals. Reporting to the Director of HealthLine 811/Provincial MAID Program, the Manager is responsible for creating operational lines of sight that connect to the goals and objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong leadership to enable an innovative and positive working climate and a clientcentric culture. The Manager must work cross functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community partners. Human Resources Exemption: No Experience Five (5) years experience in a discipline related role Experience developing/implementing/evaluating programs/resources Experience in leadership 5 years experience in tele-triage, contact centre, database and telephone system Experience in quality improvement initiatives Education Bachelor of Science in Nursing (BScN) Nursing diploma Licenses Valid Class 5 driver''s license Other Education and Training Undergraduate degree or an equivalent combination of education and experience International Customer Management Institure (ICMI) certification is an asset Licensed, and in good standing, with regulatory body, if applicable Diploma in a health related field is acceptable Undergraduate degree in a health related field Competencies Advanced - Mobilizes people, inspires and leads by example Advanced - Critical thinking skills Advanced - Computer skills Advanced - Communication skills Advanced - Analytical skills Advanced - Financial skills Advanced - Leadership skills Advanced - Interpersonal skills Knowledge and Abilities Knowledge in First Nation and Metis history in Saskatchewan Knowledge in LEAN management system Ability to lead and coach others Ability to adapt to and implement change Knowledge of diverse, culturally safe and representative workforce Proven ability to collaborate and partner with a wide variety of stakeholders Exemplifies ethical practices, professionalism and personal integrity Knowledge in the Truth and Reconciliation Commission Calls to Action Commitment to quality, safety, and improvement striving towards zero harm Committed to delivering on patient and family centred care Knowledge in leadership strategies Knowledge in applicable legislation and standards Knowledge in the Saskatchewan health care system Knowledge in applicable human resource functions and disciplines Other Information Travel within Saskatchewan For more information on the city of Regina please visit The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred. Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team. Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search. We work together to improve our health and well-being. Every day. For everyone. We are committed to building a representative, diverse, inclusive, and culturally responsive workforce. We are committed to the Truth and Reconciliation Commissions Calls to Action. We work in the spirit of truth and reconciliation, acknowledging Saskatchewan as the traditional territory of First Nations and Mtis People. Please note: Only applications that include all required documentation will be considered.