Job Title

Overview / AperuPosition Purpose:GATX Corporation, founded in 1898, is the leading global railcar lessor. Our competitive advantage is our full-service leasing business model, including a world-class railcar maintenance network. One of 8 maintenance facilities across North America, our Moose Jaw, Saskatchewan Service Center provides a full array of services, including repairing, qualifying, painting, cleaning, and blasting railcars. GATX searches for extraordinary individuals who are creative, intuitive, driven, intellectually curious, and eager to join a dynamic organization where high-quality work, collaboration, and dedication are vital parts of our corporate culture.The Service Center Manager is responsible for the overall performance of the Moose Jaw Service Center and a 5-8 person repair crew on a customers site in Clarkson, Ontario. This individual develops and implements strategic and tactical plans, programs and processes that ensure achievement of the facilitys safety, quality, delivery, and cost (SQDC) objectives. The manager leads the Service Center and Mobile Unit/Customer Site through Goal Deployment and Continuous Improvement efforts directed at creating business and process improvements that provide GATX with a sustainable competitive advantage. This person will use a Continuous Improvement mindset along with the S, Q, D, C methodology to lead and prioritize the team efforts through safety, quality, delivery, and cost improvements. Builds and maintains positive working relationships with key customers, both internal and external, and provides clear direction and motivation to the workforce. Ensures consistent and fair administration of employee policies and programs. Effectively manages the working relationships with both local and national union leaders.GATX Offers Excellent Benefits:Competitive salaries and growth opportunitiesEligible for annual 17.5% target bonus based on company and personal performanceRetirement plans that include company contributions of up to 9% of an employee's salary.Fringe Benefits (Medical, Dental, Vision, Life Insurance) at no cost to the employeeGenerous paid time offGreat working environment, with a strong focus on an employee-centred company cultureResponsibilities / ResponsabilitsKey Job Activities:Activities% Time SpentDevelop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements.Drive continuous improvement efforts and use Lean and Six Sigma methodology to improve processes.Lead Goal Deployment by setting targets, initiatives and accountabilities related to production, quality, and safety.Foster a culture of proactive issue identification and effective root cause analysis with action to support safety and quality.Organize, develop and motivate the workforce to maximize operating effectiveness.Develop and implement effective communications processes that align the Service Center with company performance requirements.Develop strong cost focus across the service center by establishing and maintaining cost structures that meet budget objectives.Develop strong working relationships with key internal and external customers to align the Service Center and Mobile Repair Unit/Customer Site with key business needs.In partnership with leadership, develop, install and maintain programs to meet Provincial, Federal, Railroad, and customer-site regulatory requirements, as well as customer site rules.Establish and maintain a positive labor relations environment with local and national union leaders.Provide clear, proactive leadership to direct reports and operations staff to foster urgency for positive change within the service center.Oversee training and development of Service Center and Mobile Repair Unit/Customer Site staff to ensure each site has skilled labor with the requisite certifications to achieve company goals.Develop and foster a respectful and inclusive work environment.Interaction: This position regularly interacts with all levels from hourly personnel to Sr. Operations leadership, as well as periodic interaction with Company executives. The position will have interactions with Commercial & Maintenance Rail Leadership, Other Corporate leaders, consultants, suppliers, customers and contract shop service providers.Qualifications / QualificationEducation and/or Experience Required (including certifications):Bachelors degree with emphasis on business management/operations management, industrial technology or engineering; MBA preferred (focus on general management a plus).Minimum of 8 years of operations/railcar maintenance experience in leadership roles.Experience managing a collective bargaining agreement strongly preferred.Functional knowledge of modern manufacturing/operations techniques such as lean manufacturing, Kaizen, Six Sigma, etc.Demonstrated understanding and competence in developing effective labour/management relations within an organization.Key Competencies:Ability to develop and mentor othersAbility to develop and foster a respectful and inclusive work environmentStrong planning and organizational skillsAbility to build strong professional relationshipsStrong analytical skills; ability to collect, analyze and interpret qualitative and quantitative data; apply structured and disciplined methodology to identify root causes using dataPossess a bias for facilitating changeEffective communicator; able to clearly articulate business requirementsDemonstrates the ability to build trust and commitment within an organizationDemonstrates ability to operate within a profit center with a clear understanding of financial factors associated with an operating environmentOther (i.e. physical requirements, travel, etc. that is not covered above):Intermittent travel (less than 20%)Canadian Indigenous People VerbiageGATX Moose Jaw is located on Treaty 4 Territory, the original lands of the Cree, Ojibwe, Saulteaux, Dakota, Lakota and Nakota and the traditional homeland of the Mtis. We pay our respect to the First Nations and Mtis ancestors of this place and reaffirm our relationship with one another. #J-18808-Ljbffr