Job Title

Description Join our team and what well accomplish together: Are you a high-energy, influential leader looking to make a significant impact? Join us as a Senior Strategy Manager and be the primary bridge between our Mobile & Home (M&H) strategy and the frontline teams who bring it to life. You aren''''t just a messenger; you''''re a translator and a strategic consultant. Your mission is to ensure that every TELUS team memberwhether in a store, on the phone, or in the fieldnot only understands our M&H vision but feels empowered and incentivized to win. Reporting to the Manager, M&H Program Management, you will take high-level strategies and turn them into ''''boots-on-the-ground'''' reality through world-class playbooks, strategic interlock, and a relentless focus on M&H performance within the channels. Why Youll Thrive in This Role Youre a natural ''''people person'''' who loves the energy of the sales floor and the challenge of hitting targets You see yourself as a translator who can take a ''''corporate strategy'''' and make it sound like a winning game plan to a rep You are data-informed but people-driven; you look at the spreadsheet to find the problem, but you talk to the people to find the solution What Youll Do Channel Empowerment & Playbook Excellence The M&H Envoy: Serve as the point of contact for our team, handling requirements from across all channels and sharing out the tools and insights needed to improve M&H results Orchestrate Playbooks: Translate complex marketing and portfolio strategies into clear, actionable ''''Channel Playbooks'''' that simplify the selling process and highlight the ''''Total Household'''' value proposition Enablement Interlock: Maintain a regular cadence with sales enablement and channel primes to ensure they are equipped with the most up-to-date messaging and competitive intel to drive M&H attach rates Strategic Liaison & Performance Visibility Voice of the Frontline: Act as the strategic link between sales channels and our M&H marketing strategy, ensuring that feedback from the field informs our long-term roadmap Champion Visibility: Represent the M&H program in key performance forums (QGP, CWP, etc.). Youll gather team feedback and share out progress and results to ensure the program stays top-of-mind for executive leadership Weekly Performance Rigor: Lead weekly performance reviews with sales leads, diving into the data to identify wins, address gaps, and pivot strategies in real-time Channel Optimization & Incentive Recommendations Unlock Commercial Growth: Explore and identify opportunities at the channel level to drive loading. Youll make high-impact recommendations on compensation structures, ''''spiffs,'''' and incentives Measure the ROI: Dont just suggestprove it. You will measure the results of channel initiatives against expectations to determine which programs provide the best return and should be scaled nationally Qualifications What You Bring 5+ years in Sales Leadership, Field Marketing, Channel Management, or Sales Enablement Frontline Fluency: Youve spent time ''''in the arena''''you understand the daily reality of retail and call center environments and how to gain their respect Proven Influence: A track record of driving results through ''''influence without authority,'''' successfully navigating a large, matrixed organization Stakeholder Management: Success in acting as a point of contact for cross-functional teams, managing multiple priorities and ''''asks'''' simultaneously High Emotional Intelligence (EQ): You are a master at reading the room, building trust with sales leads, and navigating tough performance conversations with diplomacy Strategic Storytelling: The ability to take performance data and ''''channel noise'''' and synthesize it into a compelling narrative for senior leadership Commercial Acumen: You understand the levers that drive sales behaviorfrom compensation and incentives to training and simple workflows Collaborative Leadership: You thrive on building partnerships and see yourself as a ''''servant leader'''' to the channels you support #J-18808-Ljbffr