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Job Title


Assistant General Manager (LPN)


Company : Chartwell Retirement Residences


Location : Edmonton, Division No. 11


Created : 2026-03-07


Job Type : Full Time


Job Description

Job Description The Assistant General Manager (LPN) is responsible for supporting the overall operation of the retirement residence including resident care, programs, services, environmental coordination and fiscal performance. The AGM supports the operation of the retirement residence where the residents enjoy a lifestyle and quality of life exceeding their expectations and maintains a safe and secure environment for residents, visitors and other staff members. All duties are performed in the best interest of the residents and their families, and in accordance with Chartwells vision, mission and values statements. We are looking for an LPN for this Assistant General Manager role. Responsibilities Collaborates with General Manager (LPN) in the oversight of all aspects of operational programs to ensure that the programs and property consistently meet Chartwells expectations for a successful and profitable retirement residence, while ensuring the wellbeing and comfort of residents remains of prime importance. Ensures that residents are involved in decisions concerning their care where appropriate. Ensures the provision of meals for all residents utilizing the food plan provided and maintains all Public Health regulations in relation to food storage, handling and preparation. Ensures the planning, implementation and evaluation of a recreation program to meet the identified needs of the residents. Responds to resident or family member concerns and ensures appropriate action is taken within decisionmaking authority and/or brings to the attention of the General Manager. Supports the development of creative and innovative programs and policies for the recruitment and retention of all categories of staff, assists in planning, implementation and evaluation of orientation and education programs for all staff, and supports leadership and motivation to ensure staff work to meet the goals of the residence while enjoying job satisfaction. Facilitates mandatory staff education per Chartwell expectations and tracks and logs staff attendance to all training. Attends and participates in general resident and resident council meetings as required. Assists with the preparation of the operating and capital budgets and receives budget approval from Corporate Office; contributes to completion of monthly variance report. Supports the implementation of innovative and creative programs to attract and retain residents. Understands and follows all health and safety policies and procedures, works safely to reduce the risk of injury to self, other staff members and residents. Chairs the monthly Occupational Health and Safety Committee, ensuring minutes are taken and posted, monthly audits are completed and deficiencies are acted upon, injuries and time lost are tracked and improvement plans are developed. Maintains confidentiality of residents personal information. Contributes toward completion of performance appraisals of management staff. Understands policies, procedures and legislation relating to staff disciplinary matters within the residence; is familiar with the terms of the collective agreements (if applicable) and may be involved in employee disciplinary actions. Ensures compliance with Retirement Homes Regulatory Authority (RHRA) regulations. Ideal Candidate Profile Minimum of two years relevant experience in the retirement or hospitality industry. Experience in progressively responsible roles with demonstrated leadership, interpersonal, marketing and financial planning skills. Graduate of a postsecondary certificate, diploma or degree program in nursing, social work, gerontology, hospitality or business. Demonstrated effective communication (written and verbal) and leadership skills. About Us At Chartwell, were all about Making Peoples Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwells commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equalopportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call 1-888-663-6448. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. #J-18808-Ljbffr