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Company: Number of Openings: 1 Worker Type: Permanent Position Overview: Location: Kamloops, BC | MondayFriday (5x2) | Full-Time, Permanent Are you a handson leader who thrives in fastpaced environments and takes pride in delivering toptier service? Join our New Equipment Preparation division, where you will be at the center of transforming newly delivered equipment into customerready machines. As a Service Supervisor, you will spend most of your time on the shop floor, driving safety, quality, and productivity. You will lead a skilled team of technicians, ensure every job is done right the first time, and play a key role in exceeding customer expectations. If you are passionate about people, process, and performance, this is your opportunity to make a meaningful impact. Whats in It for You Competitive earning potential of $115,000125,000 (salary + bonus) Comprehensive benefits from day one Matching pension & share purchase plans Paid vacation that grows with service We recognize top talentand reward it accordingly. Job Description Lead by example on the shop floor, spending most of your time actively supporting technicians, monitoring job progress, and ensuring adherence to safety and service standards. Champion a culture of safety by conducting daily safety reviews, ensuring compliance with the National Safety Code (NSC), and leading prejob, midjob, and postjob safety meetings. Manage and mentor a team of technicians and apprentices, providing coaching, performance feedback, and development opportunities to build a highperforming, engaged workforce. Ensure service quality and accuracy, verifying that all repairs align with the agreed scope of work and that tooling, parts, and technical issues are resolved promptly. Oversee job planning and execution, assigning technicians to bays/jobs, managing manpower availability, and conducting midjob reviews to ensure timely and efficient completion. Act as a key communication link between the shop floor and customerfacing teams, ensuring that job updates, changes, and technical findings are clearly communicated. Support warranty and repair processes, identifying warrantable failures, managing thirdparty service requirements, and ensuring accurate documentation for claims and credits. Drive continuous improvement by identifying safety and process opportunities during job reviews and implementing lessons learned into future work planning. Ensure compliance with standard operating procedures, including accurate timecard completion, tool maintenance, and adherence to contamination control protocols. Contribute to operational performance goals, including safety targets (TRIF, near misses), customer satisfaction (NPS), employee engagement, and financial KPIs (rework, variance, productivity). Qualifications Related trade ticket is required (HET, Welding, Machinist). Must have related experience in fabrication and machining. Proven leadership and supervisory experience Strong understanding of: Warranty and goodwill processes Job Hazard Analysis (JHA) and hazard assessment NSC compliance and safety protocols Contamination control and undercarriage components Financial acumen and ability to interpret KPIs Familiarity with collective agreements and performance management processes Note This position is based out of our Kamloops location. Permanent, fulltime role. Monday Friday, 5x2 schedule 7.5 hour days. Flexible option plan benefits with varying levels of coverage from day one. Matching pension contributions to help you save for the future. Matching share purchase program. Employee Share Purchase Plan and RRSP options. Paid vacation with an increasing allowance based on years of seniority. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. #J-18808-Ljbffr