Job Title

Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am 4:30pm PSTWe value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3 days per week.Role SummaryAs the Learning & Development Coordinator, you will play a critical role in supporting the planning, coordination, and administration of learning initiatives across the organization including launches, promotions and company-wide operational training. You will also work closely with crossfunctional teams to ensure learning materials, documentation, and project milestones are well organized, aligned, and delivered on time. You will be reporting directly to the Senior Manager of Learning & Development.ResponsibilitiesAssist with creating and updating learning materials, including presentations, facilitator guides, job aids, and eLearning contentProvide quality assurance on learning materials by proof-reading the content, checking learner accessibility and ensuring course functionality such as links and quizzes are working as expectedProvide planning and operational support for events and webinars requiring Learning and Development involvement, including, but not limited to, Launch Essentials Live, webinars, recorded demonstrations and internal events.Set up events/webinars, including scheduling and configuring the session requirements, organizing dry-run sessions, filming, room set-up, and coordination of props and support materialsSupport facilitators during the event/webinar as a producer by moderating the chat, polls, Q&A, and troubleshoot when necessaryManage learning administration tasks such as course scheduling, registration, communications, and tracking participationCreate, organize and maintain Learning & Development documentation (training materials, project plans, trackers, SOPs, and reports).Track key deliverables, dependencies, and deadlines to support timely completion of learning initiatives.Use Excel and SmartSheet to build and maintain trackers, schedules, dashboards, and basic reportsPartner with the Senior Manager of Learning & Development and cross-functional stakeholders to outline work back dates and deliverables for each event/webinarQualificationsCompletion of a post-secondary program in Administration or Human Resources or related field plus 3-4 years of experience in a junior HR role or an equivalent combination of education and experience3+ years providing coordinator support for cross functional teamsAdvanced proficiency in MS Office (MS Excel, Word, PowerPoint, Outlook)2+ years' experience with SharePoint or other document management platformsKnowledge and experience using Project Management tools such as Smartsheet -preferredDesktop publishing experience especially with InDesign-preferredEducation program administration experience (including instructor-led and eLearning) preferredStrong people and communication skills with the ability to collaborate effectively across teams and levelsProactive, highly organized and extremely detail-orientedDemonstrated responsibility and ownership ability to see things through and manage tasks and projects to completionTotal RewardsCompetitive salary, quarterly and annual bonuses based on individual and company goals100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discountsFocus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewardsThe Application Please submit a resume with a cover letter.Closing date for applications: Monday, March 9th, 2026, at 9pm PST.